Terms of Service

1.1 Contracting entity and Services

Your contract is with Wigiwork Inc. PBC, a Delaware Public Benefit Corporation. Wigiwork affiliates and service providers may support the Services but do not become parties to these Terms unless expressly identified in a separate written agreement.

The Services include candidate-facing and employer-facing functionality for professional discovery, profiles, jobs, search, matching, recommendations, messaging, candidate-authorized Profile Access, verification, billing, integrations, safety, support, and related platform operations. Features may differ by account type, account permissions, verification status, location, device, configuration, technical compatibility, and applicable law.

1.2 Wigiwork's platform role

Wigiwork provides controlled-access technology and services for professional discovery and hiring, including member access, matching, sourcing, and outreach. Wigiwork is not a party to employment, engagement, compensation, or other agreements formed between users. Employers make final decisions about interviews, offers, compensation, employment terms, and hiring outcomes.

Employers pay for access to platform features and candidate-authorized workflows, not ownership of candidate information. Any access to candidate information is limited by the candidate's authorization, these Terms, applicable policies, and applicable law.

1.3 Who these Terms apply to

These Terms apply to candidates, employers, companies, recruiters, staffing firms, agencies, represented hiring clients, organization administrators, Authorized Users, recipients of candidate-authorized information, and any other person or entity that accesses or uses the Services.

In these Terms, "you" means the person using the Services and, where that person acts for an organization, the relevant organization. If you act for a company, employer, recruiter, agency, client, or other legal entity, you represent that you have authority to act for it and, where applicable, bind it to these Terms.

1.4 Acceptance and the Privacy Policy

You accept these Terms when you click to accept them, create an account, access or use the Services, continue using the Services after an update takes effect where continued use is a lawful method of acceptance, or allow employees, contractors, agents, or other Authorized Users to use the Services through your organization.

At signup, you also acknowledge the Privacy Policy, which explains how Wigiwork collects, uses, shares, retains, and otherwise processes personal data. The Privacy Policy governs personal-data processing alongside these Terms and applicable law; it does not replace the commercial and platform rules in these Terms.

1.5 Contractual policies, explanatory notices, and updates

These Terms incorporate the policies listed in Section 14.1 and any other policy that expressly states that it forms part of the agreement between you and Wigiwork.

Linking to an explanatory notice does not by itself make that notice contractual. Feature-specific contractual terms apply within their stated scope. The order-of-precedence rules in Section 13.9 determine which document controls if contractual documents conflict.

We may update these Terms and incorporated policies to reflect changes in law, regulation, security, safety, operations, or the Services. For material changes, we will update the Last Updated date and provide any notice or renewed acceptance required by law. We may also provide reasonable advance notice or a transition period where appropriate. Updates apply prospectively. If you do not agree to an update, you must stop using the affected Services and, where applicable, close your account.

1.6 Communications and language

Wigiwork may send verification, security, account, Access Request, message, billing, service and legal communications by email, SMS, in-app message and, where offered, push notification, a supported third-party messaging service or another reasonable channel. Optional communications may be managed through available controls, but essential account, security, transactional, service and legal communications may not be disabled where needed to operate or protect the Services or comply with law. SMS messaging is described in the SMS Terms.

At your request, Wigiwork may send one-time security codes by SMS or WhatsApp for phone verification, sign-in and account recovery. Selecting a delivery method authorizes the requested code through that channel, not marketing or optional account alerts. You may withdraw authorization for WhatsApp messages by contacting support@wigiwork.com.

Where offered, third-party service-notification channels for candidate accounts are optional, require authorization and are not used for marketing. Candidates may withdraw that authorization prospectively. Profile Access approvals and other information-disclosure decisions require valid authenticated Wigiwork authorization and cannot be completed merely by replying through an external notification channel.

Users should monitor their account activity and should not rely solely on external notification channels. Nothing in this paragraph limits any notice Wigiwork is required to provide under applicable law.

You must keep your contact information accurate and current. Wigiwork does not use verified phone numbers for marketing. The English version of these Terms controls to the extent permitted by applicable law. Headings are for convenience only, and "including" means "including without limitation."

2.1 Eligibility

You may use the Services only if you are at least 18 years old, have the legal capacity to enter into a binding agreement, and are not prohibited from using the Services by applicable law or an applicable access restriction. Detailed eligibility and account-integrity rules are stated in Eligibility & Verification.

You must provide accurate, truthful, current, complete, and non-misleading account, professional, organization, authority, and verification information and keep it current.

2.2 Candidate and organization accounts

Candidate accounts are for individual professionals using Wigiwork for professional discovery and employment opportunities. Unless Wigiwork expressly permits otherwise, a candidate may maintain only one personal candidate account and must not use duplicate accounts, multiple identities, or Identity Reset to evade restrictions, duplicate access, manipulate visibility, or reapply improperly.

An employer account is held by the legal entity identified on the account (the "Organization"). Each Organization must designate an account "Owner" responsible for company verification, account administration, permissions, internal access controls, and compliance. Each employee, recruiter, contractor, agency representative, client-side user, or other person allowed to use an Organization account is an "Authorized User" and must use a separate authorized login. Credentials must not be shared.

The Organization is responsible for the conduct of its Owner and Authorized Users, including their use of candidate information, except to the extent responsibility cannot lawfully be assigned to the Organization.

2.3 Separate verification requirements

All active accounts must complete Wigiwork's required email and phone verification. Wigiwork may separately require company or business verification; recruiter, agency, client, representative, affiliation, or hiring-authority verification; and private individual verification associated with the Verified Tick.

Each verification proves only its stated subject. Email or phone verification does not prove identity, professional history, company affiliation, or authority, and individual identity verification does not by itself prove affiliation, authority, company legitimacy, job accuracy, lawful conduct, or suitability.

Candidate private identity verification is optional unless Wigiwork requires it for security, fraud prevention, safety, legal compliance, account integrity, platform integrity, or a particular feature. It does not expose the candidate's direct identity or change the selected visibility mode.

Private identity verification is recommended for the Account Owner and may be required by Wigiwork. Where required, the employer workspace is restricted until verification is complete. Other Authorized Users within that workspace do not routinely require a separate private identity check and may access features according to their assigned permissions. Wigiwork may require additional or renewed verification and may restrict, suspend, or terminate access where verification is incomplete, expired, inconsistent, unverifiable, misleading, or insufficient for applicable risk or legal requirements.

2.4 Verified Tick

The Verified Tick confirms only that the individual completed Wigiwork's applicable private verification check. It does not verify skills, qualifications, employment history, employer affiliation, recruiter or hiring authority, company legitimacy, trustworthiness, lawful conduct, job or offer accuracy, or suitability for a role. Further information is provided in the Verified Tick Notice.

Verification reduces certain risks but does not guarantee that any person, company, job, representation, document, or activity is genuine, accurate, lawful, suitable, or free from misuse.

2.5 Geographic and legal access

The Services are available only in supported markets and may be denied, limited, suspended, or terminated where reasonably necessary for sanctions, export-control, trade, financial-crime, payment, fraud-prevention, security, safety, legal, regulatory, or platform-integrity reasons. You must not conceal or misrepresent location or use a VPN, proxy, routing service, payment method, identity, or organization structure to evade an applicable restriction. Detailed rules are stated in Geo Access & Compliance.

2.6 Account security

You must protect your credentials, devices, verification methods, and account access; use only your own authorized login; maintain appropriate security; promptly remove access that is no longer needed; and promptly report suspected compromise, unauthorized access, credential sharing, or suspicious activity.

You are responsible for activity conducted through your account and your Authorized Users, except where responsibility cannot lawfully be assigned to you. Wigiwork may require credential changes, additional verification, or protective restrictions where an account appears compromised, unauthorized, fraudulent, unsafe, or non-compliant.

3.1 General responsibilities

You must use the Services lawfully, professionally, in good faith, and only for legitimate and authorized professional-discovery, recruitment, hiring, account, or related platform purposes. You are responsible for the accuracy and legality of information, content, documents, messages, jobs, compensation details, and representations you submit, approve, display, or share. Detailed obligations are stated in User Responsibilities.

You must independently review information before relying on it and comply with all laws that apply to your conduct, including employment, equality, anti-discrimination, privacy, data-protection, communications, intellectual-property, sanctions, and payment laws.

3.2 Acceptable Use Policy

The Acceptable Use Policy (AUP) is incorporated into and forms part of these Terms. You must not attempt, assist, encourage, authorize, facilitate, or enable another person to engage in conduct prohibited by the AUP.

3.3 Core prohibited conduct

Without limiting the AUP, you must not:

• scrape, crawl, harvest, extract, copy, monitor, index, export, or systematically collect Wigiwork information or automated outputs through unauthorized means, or use them to build or train an unauthorized database, dataset, model, tool, or competing product;
• bypass or interfere with account, visibility, blocking, Profile Access, confidentiality, expiry, revocation, billing, verification, geographic, security, or platform-integrity controls;
• gain unauthorized access, introduce malicious code, disrupt the Services, or probe, decompile, or reverse-engineer non-public systems except through an expressly permitted responsible-disclosure process or a right that cannot lawfully be restricted;
• impersonate another person or organization or misrepresent identity, qualifications, authority, client relationships, compensation, a job, or a hiring purpose;
• send spam or abusive, deceptive, discriminatory, harassing, threatening, or unlawful communications, or use the Services for unauthorized advertising, marketing, solicitation, surveillance, competitive intelligence, or another non-hiring purpose; or
• manipulate or improperly influence Discovery, visibility, matching, ranking, recommendations, shortlists, verification, credits, refunds, or payment workflows.

Additional candidate-identification, candidate-information, contact, retention, and confidentiality restrictions are stated in Sections 4 and 5.

3.4 Candidate responsibilities

Candidates must keep their professional information and visibility, privacy, sharing, blocking, and Profile Access settings current; use anonymous, pseudonymous, WigiPic, and Identity Reset features only for their intended purposes; choose External Private Share Link recipients carefully; review information that may appear in anonymous-facing or publicly discoverable fields; and review and correct any information imported from a public professional profile before saving it.

Candidates must maintain the required verified contact channel and keep any additional contact details they provide accurate and current.

Candidates remain responsible for information they voluntarily submit, approve, disclose, or make visible and for the recipients to whom they provide candidate-controlled sharing links, except where responsibility cannot lawfully be assigned to them.

3.5 Cooperation and enforcement

You must cooperate in good faith with reasonable Wigiwork requests concerning suspected fraud, abuse, account compromise, verification, authority, candidate complaints, policy violations, security incidents, legal obligations, or platform-integrity risks, to the extent permitted by law. Wigiwork may enforce these Terms as described in Section 11 and the applicable incorporated policies.

4.1 Employer accounts and Authorized Users

Organizations must maintain accurate account information, an accountable Owner, appropriate permissions, and access limited to Authorized Users who reasonably need the Services for legitimate hiring purposes. Detailed account-administration rules are stated in Employer Accounts.

An Organization must promptly remove or adjust access when an Authorized User leaves, changes role, loses authority, or no longer needs candidate information. The Organization must ensure that its employees, contractors, recruiters, representatives, clients, integrations, and connected systems comply with these Terms.

4.2 Recruiter, agency, and client authority

Recruiters, staffing firms, agencies, and intermediaries must act only for employers or clients they are authorized to represent and must accurately identify the specific hiring client connected to each job, search, outreach instruction, Access Request, Profile Access grant, or other hiring action. Candidate information may be disclosed to an approved client-side recipient only where that client and recipient are identified, authorized, and subject to the applicable confidentiality and data-use restrictions. Detailed rules are stated in Company Data & Employer Rules.

Access for a recruiter or agency does not automatically extend to another client, company, affiliate, recruiter, role, opportunity, recipient, or purpose. False, proxy, shell, fabricated, misrepresented, or undisclosed entities or client relationships must not be used to access candidates or conduct hiring activity.

4.3 Jobs, compensation, and hiring representations

Employers, recruiters, agencies, and clients must provide accurate, current, lawful, and non-misleading information about jobs, compensation, benefits, location, work format, requirements, authority, and other material conditions. Jobs must be genuine, currently open, and actively hiring, and compensation information must reflect the genuine hiring budget and comply with applicable pay-transparency and employment laws. Detailed standards are stated in Job Posting Rules.

A candidate's stated salary or rate expectation is a preference signal only and does not by itself create a binding offer or contractual commitment by Wigiwork or an employer.

You must not use bait-and-switch practices, materially misstate a role or employer, publish a non-genuine opportunity, manipulate salary expectations, or approach a candidate without a genuine professional or hiring purpose.

4.4 Employer conduct and messaging

Employers and other hiring users must communicate professionally, respect candidate choices and boundaries, and contact candidates outside Wigiwork only where the candidate has authorized that contact through an approved workflow. Detailed conduct requirements are stated in Employer Conduct & Messaging Rules.

Wigiwork may separately send permitted professional invitations through the outreach program described in Section 4.7.

You must not pressure a candidate to reveal protected information, move a conversation off-platform to bypass controls, add candidate information to marketing or outreach systems without authorization, or continue contact after authorization ends where continued contact is not otherwise lawful.

4.5 Candidate-information restrictions

Candidate information may be accessed and used only for the authorized recipient, Organization, client, role or professional purpose, visible information, access level, and duration approved by the candidate. A hiring company or client must be identified to the candidate before access is granted, except where Section 5.3 expressly permits a supported Private Listing company or client to be identified when the shared profile is unlocked.

Recipients must not:

• sell, publish, redistribute, or disclose candidate information to an unauthorized person, company, client, affiliate, service, or system;
• reuse it for another client, company, role, opportunity, recipient, or purpose, or for advertising, marketing, solicitation, data brokerage, unrelated profiling, competitive intelligence, or external AI development, without separate authorization;
• identify or attempt to identify a candidate outside an approved workflow, or contact a candidate outside Wigiwork without candidate authorization;
• scrape, extract, export, synchronize, or store it outside an expressly permitted workflow, or use it to create an unauthorized database, directory, dataset, model, talent pool, or persistent external record; or
• retain it after access expires, is revoked, or is no longer needed, except for limited retention required by law, or bypass blocking, visibility, confidentiality, expiry, revocation, deletion, or access controls.

A recipient that lawfully processes candidate information outside Wigiwork remains responsible for that processing and all related confidentiality, security, retention, deletion, and data-protection duties.

4.6 Hiring decisions and legal compliance

Employers and other responsible hiring parties remain responsible for their recruitment, screening, selection, interview, rejection, compensation, offer, employment, and compliance decisions. They must independently assess candidates and comply with applicable employment, equality, anti-discrimination, privacy, AI, automated-employment, and data-protection laws.

Wigiwork does not offer the Services as a consumer reporting agency or as consumer reports under the U.S. Fair Credit Reporting Act. Users must not use the Services for background screening, consumer-reporting, or another purpose regulated by the FCRA unless Wigiwork expressly agrees in writing and all applicable requirements are satisfied.

4.7 Wigiwork outreach program

By publishing a job or selecting Invite to Wigiwork, you authorize Wigiwork to source suitable professionals inside and outside its member network, send relevant invitations on your Organization's or identified hiring client's behalf, and use appropriate job and company information for that purpose, subject to selected visibility settings and applicable law.

External outreach for job posts is subject to your selected settings and can be turned off. You confirm that you have authority to provide those instructions and permit that use of the information.

Outreach is subject to recipient eligibility, contact preferences, and applicable platform protections. An outreach request does not guarantee a professional's participation, response, suitability, or availability. Access to restricted member information remains subject to candidate-authorized Profile Access.

5.1 Visibility and identity controls

Wigiwork provides Fully Anonymous, Semi-Anonymous, and Open Profile modes.

The Fully Anonymous, Semi-Anonymous, and Open Profile modes govern profile views by logged-in, verified company, agency, recruiter, and other authorized hiring accounts before Profile Access. Public and logged-out viewers, logged-in candidates viewing another candidate, public Wigiwork pages, search engines, AI-powered search tools, and other external discovery surfaces are limited to the protected Public profile in Public view. An External Private Share Link displays the candidate's name together with a standard set of professional profile sections and any optional sections the candidate includes, as reflected in the candidate's current profile while the link is active, subject to its duration, revocation, and other applicable controls.

A candidate's name, direct contact details, and real photo are shared only through candidate-authorized Profile Access, another approved sharing control, or where required by law. Detailed rules are stated in Visibility & Identity Controls.

Every in-platform Profile Access includes at least one verified candidate contact email. It cannot be removed without replacement by another verified email. Additional contact methods, including the pre-filled verified mobile number, are optional and candidate-controlled. Wigiwork does not guarantee that shared contact information remains current, reachable or answered. Contact methods connected solely for service notifications are not shared with employers without separate authorization.

Visible professional information may still make a candidate identifiable, especially when combined with external information. Wigiwork does not guarantee that recognition or re-identification is impossible.

Candidates must not place identity-revealing information in Fully Anonymous or Semi-Anonymous fields. Wigiwork may restrict, hide, remove, or require changes to information that conflicts with anonymity controls.

5.2 Public Discoverability

Public Discoverability is enabled by default when candidates join and may be disabled after onboarding.

When enabled, the protected Public profile may appear in logged-out Wigiwork Discovery, public search, supported external search and discovery services, and the Wigiwork outreach program. Wigiwork may match the profile with roles inside and outside Wigiwork and present it to external hiring companies and recruiters or agencies advertising roles, subject to company-exclusion controls. This public presentation excludes Wigiwork-controlled direct identity and contact fields.

Turning Public Discoverability off excludes the profile from public and logged-out Discovery, supported external indexing, and future outreach.

It does not withdraw outreach already sent, place the profile Offline, change its visibility to authorized logged-in hiring accounts, or revoke separately authorized Profile Access or private sharing links.

Previously indexed or cached information may remain temporarily outside Wigiwork's control. Detailed controls are stated in Visibility & Identity Controls.

5.3 Profile Access

Authorization and access limits

"Profile Access" means candidate-authorized access through an Access Request, Automatic Access, profile sharing, an accepted job invitation, an outreach invitation or an External Private Share Link. A company's Connect action starts an Access Request; disclosure requires candidate approval, applicable Automatic Access settings or another candidate-authorized arrangement.

Each grant is limited to its authorized recipient, Organization or client, purpose, information, access level and duration. Access Requests and External Private Share Links use candidate-selected periods of 4, 8 or 12 weeks; in-platform profile sharing uses 4 or 8 weeks. In-platform access includes the verified contact email required by Section 5.1 and follows the applicable Full or Limited Access configuration. Access remains subject to expiry and candidate revocation.

Automatic Access Extension may extend eligible authorizations while enabled, up to 12 weeks in total. Candidates may disable it at any time.

Accepted in-platform job invitations create separate, role-specific access only where active Profile Access already exists; otherwise the normal Access Request process applies. They do not extend another grant. Declined or unanswered invitations grant no new access.

Sharing through outreach invitations

Accepting an outreach invitation authorizes sharing with the inviting company or hiring client without another approval. New members must complete onboarding and meet the invitation conditions; existing members with completed profiles authorize immediate sharing through a valid invitation. Acceptance does not authorize unrelated marketing.

• Invitations without a linked job remain valid for seven days; sharing requires no further role-suitability check.
• Job-specific invitations remain valid until the job closes; initial sharing requires the completed profile to meet the role requirements.

The company has 14 days from sharing to unlock the profile. The authorized access period starts when the company first views the unlocked profile. Acceptance or onboarding completion after invitation expiry authorizes no new share through that invitation. Previously shared profiles remain subject to their applicable access conditions.

For candidate-initiated sharing or job-specific outreach on supported Private Listings, the hiring company or client must be identified to Wigiwork but may remain hidden from the candidate until unlock, when it must be revealed. Any recruiter or agency remains identified to the candidate. Other Access Requests and invitations require the hiring company or client to be identified before the candidate responds.

External Private Share Links must have an expiry. Candidates are responsible for selecting recipients and managing or revoking their links. Detailed invitation, access-level, sharing and private-link conditions are governed by Visibility & Identity Controls.

5.4 Expiry, revocation, and outside-platform copies

When Profile Access expires, is revoked, or is no longer needed, the recipient must stop using the information, stop contact based on that access where no longer authorized, prevent further transfer, and delete manually retained copies unless limited retention is required by law. Legally retained information must remain confidential and be used only for the applicable legal, regulatory, audit, dispute, or recordkeeping purpose.

Expiry or revocation cannot reverse prior disclosures or automatically delete information held outside Wigiwork. The recipient remains responsible for that information.

5.5 Confidentiality, NDA-Safe™ and Wigi-DNA™

Non-public candidate, employer, message, document, profile, workflow, account, and platform information accessed through Wigiwork must be treated as confidential unless disclosure is authorized by the relevant user, Wigiwork, an approved workflow, or applicable law. These duties apply without a separate non-disclosure agreement. A legally required disclosure must, where permitted, be preceded by prompt notice and limited to what is required. Detailed rules are stated in Confidentiality & Wigi-DNA™.

Wigiwork may apply Wigi-DNA™ safeguards to eligible documents and images. Users must not remove, alter, bypass, reverse-engineer, or interfere with them. Wigi-DNA™ does not guarantee that every instance of copying, capture, tampering, disclosure, or misuse will be prevented or detected. WigiPics and avatars are not protected by Wigi-DNA™.

5.6 WigiPic™

WigiPic™ is a stylized avatar feature intended to reduce direct exposure of a candidate's real photo. It is not intended to serve as an accurate likeness or an identity-verification tool and does not guarantee that recognition or re-identification is impossible. Users must not use a WigiPic to infer identity, appearance, protected characteristics, professional ability, or suitability. Candidate usage rights and restrictions are stated in the WigiPic™ Terms & Use.

6.1 Fees and credits

Wigiwork does not charge candidates for a candidate account and does not charge employers merely to post a job. Other employer features may require payments or credits. Detailed rules are stated in the Billing, Credits & Refunds Policy.

Outreach for posted jobs and Invite to Wigiwork is free and uses no credits. Invite to Wigiwork does not require a job post.

For candidate-authorized sharing described in Section 5.3, no additional Access Request or further candidate approval is required. Where an unlock charge applies, the displayed Profile unlock credits are charged when the employer confirms the unlock; no Access request fee applies to a shared profile. Shares covered by active Profile Access within the same scope are processed without charge, as described in the Billing, Credits & Refunds Policy.

Activating a business account may require a one-time activation payment. The applicable amount, any included welcome credits, and their terms are displayed at checkout before payment. The activation payment is not a subscription and does not recur. Payment does not by itself complete verification and does not guarantee verification success, account approval, continued platform access, candidate access, or any hiring outcome.

Credits may be used for Connect requests, Profile unlocks and paid messages (Send message). Applicable prices are displayed before confirmation. Purchased credits ordinarily expire 12 months after purchase unless different written terms apply. Promotional or welcome credits may have different terms as disclosed when issued or at checkout.

6.2 Auto-Recharge

Where offered, eligible employer accounts may choose to enable optional credit Auto-Recharge; accepting these Terms does not enable it. Auto-Recharge is disabled by default, applies to the Organization's shared credit balance, and is not a subscription.

If the Owner or an Authorized User with billing-management permission enables Auto-Recharge, the Organization authorizes Wigiwork and its payment providers to charge the selected payment method when the accepted available-credit balance condition is met and to add the corresponding credits after successful payment.

The applicable threshold, recharge amount, credit quantity, currency, payment method, taxes, credit-expiry terms and available spending controls are displayed before activation. Auto-Recharge activates only after an authorized user expressly confirms the displayed conditions.

Auto-Recharge may be modified or disabled prospectively through the available billing controls. A modification or cancellation does not reverse a charge already initiated or completed.

Each successful Auto-Recharge is a separate credit purchase governed by these Terms, the Billing, Credits & Refunds Policy, and the Payment Terms & Invoice Policy. Failed charges may be retried, and Auto-Recharge or new paid actions may be paused until payment succeeds.

6.3 Payments, invoices, and chargebacks

You must pay all charges, taxes, and other amounts shown at purchase or stated in an applicable Order Form or written agreement using an authorized payment method. Invoice terms, approved payment periods, overdue amounts, payment disputes, and chargebacks are governed by the Payment Terms & Invoice Policy.

Except where a refund is required by applicable law or expressly permitted by an applicable policy or written agreement, fees and completed purchases are non-refundable. You must raise billing disputes promptly and in good faith and must not use a chargeback to avoid a valid payment obligation.

6.4 Billing restrictions and existing Profile Access

Wigiwork may restrict new paid actions, credits, upgrades, payment methods, billing functions, or paid features for non-payment, fraud risk, chargebacks, or other billing concerns.

An ordinary billing restriction does not by itself revoke existing candidate-approved Profile Access. Existing access continues until its normal expiry or candidate action unless a separate fraud, chargeback, safety, security, legal, suspension, termination, or misuse measure applies.

7.1 Uses and limitations

Wigiwork may use AI and automated systems for Discovery, search, matching, ranking, recommendations, professional sourcing and outreach, shortlist views, Wigi Highlights, profile structuring, automated profile explanations, assistance, moderation, verification support, safety, security, fraud prevention, and platform integrity. Detailed information is provided in AI Systems & Recommendations.

Outputs may be incomplete, inaccurate, outdated, inconsistent, misleading, fabricated, unsupported, or unsuitable. Unless expressly marked as verified, an output is not a verified fact, complete record, definitive assessment, or professional advice. Wigiwork does not guarantee any appearance, ranking, recommendation, response, interview, offer, compensation level, hiring outcome, candidate or employee performance, successful retention, continued employment, or any other post-hire outcome, and payment does not purchase preferential ranking or guaranteed visibility.

7.2 Human oversight and responsibility

Employers make final hiring, offer, compensation, and employment decisions. Wigiwork's automated professional matching affects which jobs and profiles are presented as suitable and, for job-specific outreach, whether a completed profile meets the requirements for the initial authorized share. Invitations to connect with a company without a linked job do not apply a completed-profile suitability check.

Hiring users must independently review relevant information and apply appropriate human oversight. Matching results may be reviewed through support as described in the AI & Automated Decision Notice.

Wigiwork does not intentionally use protected characteristics or Wigiwork-controlled direct identity fields as ranking, matching, recommendation, shortlist, or visibility factors, although indirect correlations, proxy effects, inaccuracies, or user-provided information may still affect outputs. Users must not infer protected characteristics, discriminate unlawfully, manipulate non-public system logic, or use an output as the sole basis for a significant employment decision. Further information is provided in AI Bias & Fairness.

7.3 Profile Strength and automated-processing rights

Profile Strength reflects the completeness, usefulness, and consistency of candidate-provided profile information. It is not an assessment of identity, professional ability, employability, skill, qualifications, experience quality, salary value, trustworthiness, or suitability and does not guarantee an outcome.

Depending on applicable law and the processing involved, individuals may have rights to receive information, correct inaccurate personal data, object to or restrict certain processing, contest an outcome, or request human review. Relevant procedures are described in the AI & Automated Decision Notice.

7.4 EU AI Act and technical confidentiality

Where the EU AI Act applies, classification and obligations may depend on intended purpose, configuration, deployment context, legal role, user activity, and the applicable implementation timeline. Wigiwork's public approach is described in AI Act Compliance (EU).

Nothing in these Terms requires disclosure of source code, prompts, model architecture, routing, formulas, weights, thresholds, security controls, fraud-prevention methods, trade secrets, or other confidential or security-sensitive details except where required by law. Wigiwork does not authorize third-party AI providers to use user information to train their general-purpose models except after clear notice and any authorization required by law.

8.1 ATS integrations

ATS integrations are available where supported and enabled. Functionality may vary by integration, employer, account permissions, configuration, location, technical compatibility, and applicable requirements. The applicable framework is described in the ATS & Integration Notice.

Supported functionality may permit limited two-way exchange of authorized job information, identity-protected anonymous-facing professional information, Wigi Highlights or match signals, and workflow or status updates.

An integration does not authorize unrestricted transfer of full profiles, Wigiwork-controlled direct identity or contact fields, real photos, private documents, messages, or information available only through restricted Profile Access. Candidate authorization to view information within Wigiwork does not authorize export of that information into an ATS. All candidate visibility, Profile Access, confidentiality, recipient, purpose, duration, expiry, revocation, deletion, and data-use restrictions continue to apply.

Users must not use an ATS or other integration to bypass Wigiwork controls, create unauthorized candidate records, extend access beyond the candidate's authorization, or synchronize information to an unauthorized system or recipient.

8.2 Independent third-party services

The Services may rely on or interoperate with independent third-party providers for infrastructure, hosting, communications, verification, payments, analytics, security, support, integrations, professional-information sourcing, optional profile imports, and permitted outreach. Independent services may be subject to their own terms, privacy notices, availability, limitations, and security practices.

Wigiwork does not control independent third-party services and does not guarantee their continued availability, compatibility, accuracy, performance, or security. This does not limit Wigiwork's obligations concerning service providers processing information on Wigiwork's behalf or any responsibility that cannot lawfully be excluded.

9.1 Ownership and operational licence

"User Content" means profile information, documents, images, messages, files, job-related materials, and other content a user submits, creates, approves, or shares through the Services. "Company Data" means information submitted, created, or generated through an employer, recruiter, agency, client, or Authorized User account, including company, recruiter, job, workflow, verification, billing, and account information. Candidate information does not become Company Data merely because an employer or recruiter accesses it.

Users retain their rights in User Content they submit, and employers retain their rights in Company Data they submit. Ownership and platform-rights rules are described in IP & Brand Protection.

By submitting User Content or Company Data, you grant Wigiwork a non-exclusive, worldwide, royalty-free licence, for as long as reasonably necessary for the applicable purpose, to host, store, cache, process, format, technically adapt, display, transmit, reproduce, analyze, and otherwise use that content, and to permit authorized service providers to do so on Wigiwork's behalf, only as reasonably necessary to:

• provide, operate, administer, secure, support, maintain, and enforce the Services;
• apply selected visibility, access, sharing, messaging, matching, recommendation, job, billing, and workflow settings;
• carry out authorized outreach using appropriate job and company information and protected Public profiles, subject to applicable visibility, sharing, and recipient restrictions;
• provide supported integrations and account functions;
• prevent fraud, misuse, unauthorized access, and policy violations;
• comply with applicable law, lawful requests, and legal obligations; and
• protect users, Wigiwork, and the Services.

Operational AI processing and generated outputs are separate from internal model training or refinement. Wigiwork uses only aggregated or anonymized data for internal AI and matching-system improvement. Wigiwork does not use identifiable candidate, employer, message, profile, or confidential platform data for internal model training or refinement. These activities remain subject to the Privacy Policy, applicable AI notices, available user controls, and applicable law.

Operational AI processing and generated outputs are separate from internal model training or refinement. The licence also covers internal AI and matching-system improvement using aggregated or anonymised information and the use of conversations with Wigiwork AI, search activity and related feedback described in the Privacy Policy. These uses remain subject to applicable user settings, privacy rights and law.

9.2 Wigiwork intellectual property and limited licence

Wigiwork and its licensors retain applicable rights in the Services, software, technology, systems, models, interfaces, workflows, designs, databases, WigiPic systems, Wigi-DNA safeguards, brand assets, proprietary outputs, confidential know-how, and other protected platform elements, excluding User Content and Company Data owned by users or third parties.

Subject to these Terms, Wigiwork grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Services through authorized workflows for your personal professional-discovery purposes or legitimate internal recruitment and hiring purposes.

Except where expressly permitted by law or written authorization, you must not copy, reproduce, modify, decompile, disassemble, reverse-engineer, mirror, frame, clone, extract, replicate, commercially exploit, or use protected Wigiwork materials or information to build or improve a competing product, service, dataset, model, directory, or profiling system.

9.3 Brand use

You must not use Wigiwork names, marks, logos, icons, mascots, illustrations, WigiPic assets, designs, domains, or other brand elements in a misleading, confusing, impersonating, unauthorized, or commercially exploitative manner, or in a way that falsely implies sponsorship, endorsement, certification, partnership, or affiliation. Applicable permissions and restrictions are stated in the Trademarks & Brand Use Notice.

9.4 Feedback

If you voluntarily provide ideas, suggestions, comments, or other feedback about Wigiwork or the Services, then, to the extent you hold rights in that feedback, you grant Wigiwork a perpetual, irrevocable, worldwide, royalty-free, transferable, and sublicensable licence to use, reproduce, modify, develop, commercialize, and incorporate it into Wigiwork products and services without restriction or compensation.

Do not submit confidential or third-party proprietary information as feedback unless you are authorized to do so. This clause does not authorize Wigiwork to publicly identify you or disclose personal data or confidential information contrary to applicable law or an applicable agreement.

10.1 Privacy and data protection

Wigiwork processes personal data as described in the Privacy Policy and in accordance with applicable privacy and data-protection law. Wigiwork does not sell personal information for data brokerage, advertising, resale, or unrelated third-party commercial use. Any legal meaning of "sale" or "sharing," and applicable opt-out rights, are addressed in the Privacy Policy.

Wigiwork's high-level data-protection principles, purposes, safeguards, international-processing approach, and user-rights information are described in the Data Protection Notice.

Wigiwork's use of cookies and similar technologies is described in the Cookie Policy and the available Cookie Settings.

10.2 Security, safety, and fraud prevention

Wigiwork uses proportionate administrative, technical, and organizational measures intended to protect accounts, candidate anonymity, confidential information, hiring workflows, and platform integrity. No security, verification, fraud-prevention, anonymity, or abuse-prevention measure can guarantee that every risk, misuse, unauthorized access, disclosure, vulnerability, or incident will be detected or prevented. Detailed user-facing rules are stated in Safety, Security & Fraud.

Wigiwork may monitor relevant account, device, network, payment, verification, communication, and activity information where reasonably necessary for security, fraud prevention, abuse prevention, compliance, support, investigation, or platform integrity, subject to applicable law and privacy notices.

10.3 Retention and account deletion

Wigiwork retains personal data, Company Data, account information, platform records, and other information only as long as reasonably necessary for the applicable purpose, subject to applicable legal, regulatory, tax, payment, audit, security, fraud-prevention, dispute, backup, and enforcement requirements. Detailed rules are stated in Data Retention & Storage.

After confirmation of an account-deletion request, the account enters a 30-day deletion-pending period, the relevant profile or account presence is hidden where applicable, and activity is paused. Logging in before the deletion date cancels the request and reactivates the account. Otherwise, at the end of the period, the account is permanently deleted or irreversibly anonymized and cannot be restored, subject to limited lawful retention.

A statutory erasure request is handled separately under applicable privacy law. Identity Reset is not account deletion. Deletion cannot automatically remove information already copied, disclosed, or lawfully retained outside Wigiwork, and recipients remain responsible for their separate obligations.

11.1 Changes and availability

Wigiwork may add, modify, update, replace, limit, suspend, or discontinue features, interfaces, workflows, integrations, visibility controls, communication channels, service components, or other parts of the Services. Wigiwork is not required to maintain every feature, configuration, integration, or access method indefinitely. Detailed rules are stated in Changes, Availability & Termination.

The Services may be unavailable or interrupted because of maintenance, upgrades, testing, technical failures, third-party dependencies, capacity limits, security or compliance measures, geographic or payment restrictions, service changes, or events outside Wigiwork's reasonable control. Where appropriate or required by law, Wigiwork may provide notice of a material change or planned interruption, a transition period, prospective application, or another required protection.

11.2 Restriction, suspension, investigation, and termination

Wigiwork may restrict, suspend, investigate, or terminate an account, Organization, feature, permission, Profile Access route, integration, job, content item, communication function, payment function, or other part of the Services where reasonably necessary for violations of these Terms or applicable policies; fraud, abuse, impersonation, deception, or misrepresentation; unauthorized access, disclosure, retention, or use of information; failed or misleading verification; material payment or chargeback issues; safety, security, confidentiality, privacy, anonymity, or platform-integrity concerns; or legal, regulatory, sanctions, export-control, court, or law-enforcement requirements. Wigiwork terminates, in appropriate circumstances, the accounts of users who repeatedly infringe copyright.

A restriction may be temporary while Wigiwork investigates, requests information, completes verification, addresses risk, or determines further action. Wigiwork may act without prior notice where permitted by law and reasonably necessary to protect users, confidential information, the Services, or legal compliance. Where required by law or an applicable policy, Wigiwork will provide any required notice, reasons, opportunity to respond, review, appeal, or complaint process.

11.3 Effects and continuing obligations

Suspension or termination may end or restrict account access, jobs, content, messages, Profile Access, integrations, paid features, associated accounts, Authorized Users, or organization-level access. Credits, refunds, chargebacks, invoice obligations, and outstanding amounts remain governed by applicable billing terms and written agreements. Wigiwork may retain limited information after restriction, closure, suspension, or termination as permitted by the applicable retention rules and law.

Suspension, termination, account closure, deletion, or Profile Access expiry or revocation does not end obligations that expressly continue or must continue by their nature, including payment obligations; confidentiality and candidate-information restrictions; prohibited-conduct duties; intellectual-property and licence restrictions; indemnities; disclaimers and liability limitations; dispute provisions; and responsibility for information copied, disclosed, retained, or processed outside Wigiwork.

Account closure or termination does not authorize continued use or unlawful retention of candidate or confidential information.

12.1 Disclaimer of warranties

The complete public framework is stated in Disclaimers & Liability. Except for an express commitment made in an applicable written agreement, and to the maximum extent permitted by law, the Services and all platform content, information, features, integrations, and outputs are provided "AS IS" and "AS AVAILABLE."

Wigiwork disclaims all warranties and conditions, whether express, implied, or statutory, including merchantability or satisfactory quality, fitness for a particular purpose, title, non-infringement, accuracy, reliability, availability, security, and uninterrupted or error-free operation.

No oral or written information obtained through the Services creates a warranty or commitment not expressly stated in these Terms or an applicable written agreement.

12.2 No guarantees

Wigiwork does not warrant or guarantee:

• continuous, timely, secure, uninterrupted, compatible, or error-free Services;
• that every defect, misuse, vulnerability, fraud attempt, or security incident will be detected or corrected;
• the identity, legitimacy, accuracy, lawfulness, reliability, suitability, conduct, or continued participation of any candidate, employer, recruiter, agency, client, company, job, offer, document, or representation;
• absolute anonymity, confidentiality, identity protection, or prevention of recognition or re-identification;
• the accuracy, completeness, reliability, usefulness, or fairness of AI or automated outputs;
• any particular visibility, ranking, recommendation, shortlist, response, interview, offer, compensation level, professional result, business result, hiring outcome, candidate or employee performance, successful retention, continued employment, or any other post-hire outcome; or
• the continued availability, compatibility, performance, or security of independent third-party services.

Information made available through Wigiwork is for general platform and informational purposes and, unless Wigiwork expressly agrees otherwise in writing, is not legal, financial, employment, recruitment, compliance, career, or other professional advice.

Users remain responsible for information they provide, decisions they make, agreements they enter, and conduct occurring through their accounts or outside Wigiwork. To the maximum extent permitted by law, Wigiwork is not liable for loss or harm caused by unauthorized user or recipient conduct, independent third-party systems, systems outside Wigiwork's reasonable control, or a recipient's failure to comply with applicable obligations. Nothing in this Section limits Wigiwork's own obligations or liability where they cannot lawfully be excluded.

12.3 Excluded losses

To the maximum extent permitted by applicable law, Wigiwork is not liable for:

• indirect, incidental, consequential, special, exemplary, or punitive damages;
• loss of revenue, profits, business, opportunities, data, goodwill, or reputation;
• business interruption or the cost of substitute services; or
• reliance, expectation, or similar economic losses.

These exclusions apply regardless of the legal theory, whether the loss was foreseeable, and whether Wigiwork was advised that the loss could occur.

12.4 General and enhanced liability caps

Except for liabilities described in Section 12.5, Wigiwork's total aggregate liability arising out of or relating to the Services, these Terms, applicable policies, or the relationship between Wigiwork and the user will not exceed the greater of:

• the total amount paid by the user to Wigiwork during the 12 months immediately preceding the event giving rise to the claim; or
• USD $1,000.

To the maximum extent permitted by applicable law, the applicable cap will be three times the amount calculated above for liability arising from:

• Wigiwork's breach of its confidentiality obligations;
• Wigiwork's misuse of Company Data;
• an express indemnification obligation accepted by Wigiwork in an applicable written agreement; or
• a personal-data breach caused by Wigiwork's gross negligence.

The three-times cap applies only where the relevant liability may lawfully be limited.

12.5 Liabilities that cannot be limited

Nothing in these Terms excludes or limits liability for:

• Wigiwork's fraud or willful misconduct;
• death or personal injury caused by negligence where that liability cannot lawfully be limited;
• a statutory right to compensation under applicable privacy or data-protection law;
• regulatory fines or penalties imposed by a competent authority; or
• any other liability, right, or remedy that cannot lawfully be excluded, limited, or waived.

Where a disclaimer, exclusion, waiver, or liability cap is invalid or unenforceable in a jurisdiction, it applies only to the maximum extent permitted by law, and the remaining provisions continue in effect.

12.6 Indemnity by employers and business users

To the maximum extent permitted by applicable law, each employer, Organization, recruiter, agency, client, and other user acting primarily for business or professional purposes will defend, indemnify, and hold harmless Wigiwork, its affiliates, and their directors, officers, employees, and agents from third-party claims, proceedings, liabilities, damages, judgments, settlements, penalties, costs, and reasonable legal fees arising out of or relating to:

• User Content, Company Data, job postings, compensation information, or representations supplied by that user;
• recruitment, screening, selection, rejection, compensation, hiring, employment, or other decisions or relationships controlled by that user;
• unauthorized access, disclosure, retention, transfer, or misuse of candidate or confidential information;
• that user's violation of these Terms, an incorporated policy, applicable law, or a third party's rights; or
• the conduct of its Owner, Authorized Users, clients, contractors, integrations, or connected systems.

This indemnity does not apply to the extent a claim results from Wigiwork's breach of these Terms, negligence, fraud, willful misconduct, or another liability that cannot lawfully be shifted.

Wigiwork will provide reasonable notice of an indemnified claim where practicable and may control the defense with counsel of its choice. The indemnifying party must provide reasonable cooperation and may not settle a claim in a way that admits fault by, imposes an obligation on, or restricts Wigiwork without Wigiwork's prior written consent.

13.1 Governing law and jurisdiction

The detailed framework is stated in Law, Disputes & Miscellaneous. These Terms and any dispute arising out of or relating to the Services, these Terms, or the relationship between Wigiwork and a user are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.

Subject to mandatory rights that cannot lawfully be waived, the state courts of Delaware and the United States District Court for the District of Delaware have exclusive jurisdiction. You consent to the personal jurisdiction of those courts and waive objections based on venue or inconvenient forum to the extent permitted by law.

This choice of law and forum does not remove any mandatory consumer, privacy, data-protection, employment, platform, jurisdictional, or other statutory protection that applies to you and cannot lawfully be waived.

13.2 Good-faith dispute resolution

Before starting formal court proceedings, the party raising a dispute must provide written notice describing the dispute, its basis, and the resolution requested. A dispute notice to Wigiwork must be sent in accordance with Section 15. The parties will attempt in good faith to resolve the dispute for 30 days after the notice is received.

This requirement does not prevent either party from seeking urgent protective or equitable relief, taking action before a limitation period expires, making a complaint to a regulator or competent authority, or exercising a right that cannot lawfully be delayed or restricted.

13.3 Protective and equitable relief

Wigiwork may seek temporary, preliminary, permanent, injunctive, or other equitable relief in any court with jurisdiction where reasonably necessary to prevent, limit, or stop actual or threatened unauthorized access, disclosure, retention, copying, or distribution of candidate or confidential information; breaches of NDA-Safe™, Profile Access, confidentiality, or Wigi-DNA™ obligations; infringement or misuse of Wigiwork intellectual property; fraud, security abuse, platform interference, or unlawful access; or other continuing or imminent harm to users, Wigiwork, or the Services.

Seeking equitable relief does not prevent Wigiwork from pursuing damages or another available remedy. Any relief remains subject to applicable law, procedural requirements, and the decision of the relevant court.

13.4 Class and representative-action waiver

To the maximum extent permitted by applicable law, disputes between a user and Wigiwork must be brought on an individual basis and not as part of a class, collective, consolidated, coordinated, or representative action. Neither party may act as a class representative or participate as a class member concerning a dispute governed by this waiver.

This waiver does not limit a representative, collective, public-injunctive, or similar claim that cannot lawfully be waived; a complaint to a regulator, supervisory authority, law-enforcement body, or other competent authority; an authority's power to investigate or enforce; or another non-waivable procedural or statutory right.

13.5 Time limit for business and professional claims

To the maximum extent permitted by applicable law, any claim against Wigiwork by an employer, recruiter, agency, Organization, or other user acting primarily for business or professional purposes must be commenced within one year after the later of:

• the date the claim arose; or
• the date the claimant knew or reasonably should have known the material facts giving rise to the claim.

A claim not commenced within that period is barred to the maximum extent permitted by law. This clause does not restrict complaints to regulators or supervisory authorities. For candidates, consumers, and other users entitled to mandatory protections, this clause applies only where and to the extent enforceable and does not shorten a limitation period or claim right that cannot lawfully be shortened or waived.

13.6 Assignment and business transfers

You may not assign, transfer, delegate, or otherwise dispose of your rights or obligations under these Terms without Wigiwork's prior written consent, except where applicable law provides otherwise.

Wigiwork may assign or transfer these Terms, incorporated policies, and related rights and obligations to an affiliate; as part of a merger, acquisition, financing, restructuring, reorganization, or sale of assets; to a successor to all or a substantial part of the relevant business or Services; or by operation of law. Any permitted successor remains subject to applicable contractual, confidentiality, privacy, data-protection, and legal obligations. An assignment does not reduce a mandatory user right or protection that cannot lawfully be waived.

13.7 Severability, waiver, and relationship

If a provision is invalid, illegal, or unenforceable, it will be interpreted or modified only to the minimum extent necessary to make it enforceable while preserving its intended effect as closely as possible. If that is not possible, the affected provision will be severed and the remaining provisions will continue in effect.

A failure or delay by either party to exercise a right or remedy does not waive it. A waiver is effective only if made in writing by an authorized representative and applies only to the specific circumstance stated.

The parties are independent contracting parties. The limited sourcing and outreach authority in Section 4.7 does not authorize Wigiwork to negotiate employment terms, make offers, or enter into employment or engagement agreements for users.

These Terms do not create a partnership, joint venture, fiduciary, employment, franchise, or exclusive relationship between Wigiwork and a user. Except for the indemnity protections expressly provided in Section 12.6, these Terms do not create contractual rights for third parties.

13.8 Force majeure and legal compliance

To the maximum extent permitted by applicable law, Wigiwork is not liable for delay, failure, or interruption caused by events beyond its reasonable control. Either party may terminate the affected Services if such an event continues for more than 30 days, subject to applicable written terms and mandatory law.

Each party must comply with the anti-bribery, anti-corruption, export-control, and sanctions laws applicable to its conduct under these Terms.

13.9 Entire agreement and order of precedence

These Terms, policies expressly incorporated into them, and any applicable signed agreement, Order Form, data processing agreement, or written addendum constitute the agreement between Wigiwork and the applicable user concerning the Services and supersede prior or contemporaneous agreements, representations, communications, or understandings concerning the same subject matter, except where a signed agreement expressly states otherwise.

If contractual documents conflict:

1. a signed enterprise agreement, addendum, or other negotiated agreement controls to the extent it expressly modifies these Terms;
2. an applicable data processing agreement controls concerning the processing of personal data;
3. an Order Form controls concerning the Services, quantities, pricing, service period, and other commercial terms stated in that Order Form;
4. feature-specific contractual terms control for the applicable feature within their stated scope and to the extent of a direct conflict;
5. otherwise, these Terms control over an incorporated policy; and
6. an explanatory notice, transparency page, or guidance document does not override a contractual document.

A document controls only within its stated scope. Provisions that do not directly conflict remain effective. Mandatory rights under applicable law always prevail.

14.1 Contractual policies

Wigiwork deliberately incorporates the following pages as contractual policies. Each forms part of your agreement when relevant to your account, conduct, feature, transaction, or use and applies only within its stated scope:

• Eligibility & Verification;
• User Responsibilities;
• Acceptable Use Policy (AUP);
• Visibility & Identity Controls;
• Confidentiality & Wigi-DNA™;
• Safety, Security & Fraud;
• Data Retention & Storage;
• Company Data & Employer Rules;
• Geo Access & Compliance;
• Changes, Availability & Termination;
• Disclaimers & Liability;
• Law, Disputes & Miscellaneous;
• AI Systems & Recommendations;
• NDA & Confidentiality;
• Trademarks & Brand Use Notice;
• IP & Brand Protection;
• Employer Accounts;
• Job Posting Rules;
• Billing, Credits & Refunds Policy;
• Payment Terms & Invoice Policy;
• Employer Conduct & Messaging Rules;
• ATS & Integration Notice; and
• WigiPic™ Terms & Use.

The WigiPic™ Terms & Use and Trademarks & Brand Use Notice are feature-specific contractual terms and apply only when you use the relevant feature, material, or permission.

14.2 Privacy and explanatory pages

The Privacy Policy is provided alongside these Terms and governs Wigiwork's processing of personal data.

The Legal & Trust Center also contains explanatory notices, transparency information, public legal notices, and supporting guidance that do not form part of the contract unless they expressly state otherwise, including:

• Overview & Agreement;
• Your Privacy Rights;
• Cookie Policy;
• Data Protection Notice;
• Verified Tick Notice;
• Anonymous Profile Protections;
• Candidate Rights & Identity Controls;
• AI & Automated Decision Notice;
• AI Bias & Fairness;
• AI Act Compliance (EU);
• Regulatory Representatives;
• Security & Responsible Disclosure;
• Imprint - Impressum.

A page does not become contractual merely because it is linked from these Terms or the Legal & Trust Center.

14.3 Policy updates

Updates to contractual policies and explanatory pages are governed by Section 1.5 and any applicable page-specific update provisions. Where renewed acceptance is legally required, Wigiwork will not rely solely on continued use.

Questions about these Terms may be sent to legal@wigiwork.com.

Abuse, fraud, harassment, impersonation, deanonymization attempts, security concerns, or suspected prohibited conduct may be reported to abuse@wigiwork.com. An abuse report does not replace the formal legal-notice requirements below.

Formal legal notices to Wigiwork must be sent in writing to:

Wigiwork Inc. PBC
Attn: Legal
2261 Market Street, Suite 86660
San Francisco, CA 94114-1612
United States

A copy should also be sent to legal@wigiwork.com. Sending an email copy does not waive any formal service requirement imposed by applicable law.