Geo Access & Compliance

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This document is part of the Wigiwork Legal & Trust Center. View all policies.

1. Availability and Geographic Access

Wigiwork is not required to make the Services, accounts, payment methods, or particular features available in every country or region.

Wigiwork may deny, restrict, suspend, or terminate access where reasonably necessary for:

  • sanctions, export-control, trade, or financial-crime compliance;
  • legal or regulatory requirements;
  • payment compliance;
  • fraud prevention, security, or safety; or
  • platform integrity.

Availability and access conditions may vary according to location, user or account type, verification status, supported features, payment options, and applicable legal requirements.

Where required by applicable law, Wigiwork will provide any required notice, reasons, review, or other procedural protection.

2. Location and Compliance Verification

Wigiwork may require additional verification where reasonably necessary to assess geographic access, sanctions or trade compliance, payment eligibility, fraud risk, security, safety, or legal compliance.

Depending on the circumstances, verification may include:

  • identity or account-control information;
  • organization, affiliation, or authority information;
  • payment-country or transaction information;
  • location-related account or technical information; and
  • other supporting information reasonably necessary to assess access eligibility.

Users must provide accurate, current, complete, and non-misleading verification information.

Wigiwork may deny, restrict, suspend, or terminate access where required verification cannot be completed, where information is inconsistent or unverifiable, or where material legal, compliance, fraud, security, safety, or platform-integrity concerns remain.

Verification reduces certain risks but does not guarantee that a user's location, identity, organization, authority, payment activity, or access eligibility is genuine, accurate, lawful, or free from misuse.

3. Restricted Locations and Access

Wigiwork may block or restrict access where a user, organization, transaction, or activity is connected to a country, region, person, entity, or circumstance subject to applicable sanctions, export controls, trade restrictions, financial-crime requirements, court orders, or other legal restrictions.

Restrictions may also apply where Wigiwork cannot reasonably confirm the location, identity, organization, authority, payment eligibility, or lawful basis for access.

Wigiwork may:

  • block account creation or login;
  • restrict particular features, payments, or permissions;
  • require additional verification; or
  • suspend or terminate affected access.

Wigiwork does not publish dynamic blocked-country lists, restricted-region criteria, compliance thresholds, or security-sensitive enforcement methods where disclosure could increase risk or enable circumvention.

Detailed rules concerning VPNs, proxies, and location masking are provided in Section 9.

4. Legal Compliance

Users must not access or use Wigiwork where doing so would violate applicable law or an applicable legal restriction.

Users remain responsible for complying with laws that apply to their use of the Services, including applicable employment, privacy, data-protection, trade, sanctions, payment, and communications requirements.

5. Access, Payment and Compliance Restrictions

Wigiwork may deny, restrict, suspend, or terminate accounts, Profile Access, platform permissions, payment methods, billing functions, credit activity, refunds, upgrades, or paid features where reasonably necessary for:

  • sanctions, export-control, trade, tax, or other legal compliance;
  • payment compliance, fraud prevention, or chargeback review;
  • security, safety, or platform integrity; or
  • enforcement of applicable account or geographic restrictions.

Wigiwork may take action where a user:

  • attempts to bypass a geographic or compliance restriction;
  • uses location-masking methods to evade Wigiwork controls;
  • provides false, incomplete, or misleading location, payment, or verification information; or
  • otherwise misuses the platform or creates a material legal, fraud, security, or safety risk.

Wigiwork may require additional verification before restoring affected access, permissions, payment functions, or features.

An ordinary billing restriction prevents new paid actions but does not by itself revoke Profile Access already approved by a candidate. Existing access continues until its normal expiry or candidate action unless separate fraud, chargeback, safety, legal, suspension, or termination measures apply.

Credit, refund, billing, and payment consequences remain governed by the Billing, Credits & Refunds Policy and Payment Terms & Invoice Policy.

Wigiwork may take immediate action where required by law or reasonably necessary to protect users or the platform, subject to applicable mandatory rights.

6. Method Confidentiality and Circumvention

Wigiwork does not disclose security-sensitive geographic-access, location-assessment, verification, sanctions-screening, fraud-prevention, payment-compliance, or enforcement methods where disclosure could increase risk or enable circumvention.

Users must not reverse-engineer, test, manipulate, bypass, evade, or interfere with geographic, legal, verification, payment, security, or compliance restrictions, except for good-faith security research expressly permitted under the Security & Responsible Disclosure policy.

Wigiwork may provide information, reasons, or explanations where required by applicable law while protecting confidential methods, trade secrets, security, investigations, platform integrity, and the rights of others.

Nothing in this section limits any transparency, privacy, complaint, review, appeal, or data-protection right that cannot lawfully be restricted.

7. Location Assessment and Access Decisions

Wigiwork may assess available location-related, account, technical, payment, and verification information where reasonably necessary for sanctions compliance, legal compliance, fraud prevention, security, safety, payment compliance, service availability, or platform integrity.

Wigiwork may request additional location or account verification where reasonably necessary for those purposes.

Based on the available information and applicable requirements, Wigiwork may:

  • permit or restrict particular features;
  • require additional verification;
  • limit account or platform permissions;
  • apply geographic-access restrictions; or
  • deny, suspend, or terminate access.

Wigiwork does not guarantee that location information is always precise or current. Users remain responsible for providing accurate information and must not conceal or misrepresent their location to evade applicable restrictions.

Any assessment or action remains subject to applicable law and mandatory user rights.

8. Location Information and Retention

Wigiwork may process location-related information reasonably necessary for geographic access, sanctions and trade compliance, payment compliance, fraud prevention, security, safety, service availability, dispute handling, and platform integrity.

Depending on the circumstances, this information may include:

  • IP address and approximate location;
  • account, device, browser, login, and technical information;
  • payment country or related transaction information;
  • user-provided location or organization information; and
  • verification results or supporting information where additional checks are required.

Wigiwork does not guarantee that location information is always exact, complete, or current.

Location-related information is retained only for as long as reasonably necessary for the applicable purpose, subject to legal, regulatory, security, fraud-prevention, payment, audit, dispute, backup, and enforcement requirements.

Personal data remains subject to the Privacy Policy, Data Protection Notice, and applicable privacy rights.

9. VPNs, Proxies and Location Masking

Lawful use of a VPN, proxy, routing service, or similar tool is not prohibited where it is not used to conceal or misrepresent location or evade Wigiwork controls.

Users must not use these tools to:

  • evade sanctions, trade, geographic, payment, verification, company-blocking, account, security, safety, or compliance restrictions;
  • provide false or misleading location or verification information; or
  • interfere with Wigiwork's ability to assess access eligibility where reasonably necessary.

Wigiwork may request additional verification, limit features, or restrict, suspend, or terminate access where location cannot be reasonably verified or where material compliance, fraud, security, safety, or platform-integrity concerns arise.

Any action remains subject to applicable law and mandatory user rights.

10. Notice, Reasons and Review

A user may request review where they believe a geographic, verification, payment, feature, account, or access restriction was applied in error.

Wigiwork may require information reasonably necessary to verify the user's identity, organization, authority, location, payment eligibility, or entitlement to the affected access before completing the review or restoring functionality.

Submitting a review request does not automatically:

  • pause or reverse the restriction;
  • require Wigiwork to restore access; or
  • prevent further action required for legal compliance, security, fraud prevention, safety, payment compliance, or platform integrity.

Where required by applicable law, Wigiwork will provide any required notice, reasons, explanation, review, appeal, complaint, or privacy-rights process.

Wigiwork may limit information where disclosure could reveal security-sensitive methods, enable circumvention, interfere with an investigation, compromise fraud prevention or sanctions compliance, expose trade secrets, or affect another person's rights, subject to applicable law.

Privacy and data-protection requests may be submitted through the procedures described in the Privacy Policy and Data Protection Notice.

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