Eligibility & Verification
Last updated:This document is part of the Wigiwork Legal & Trust Center. View all policies.
This section forms part of the Terms of Service and sets out who may use Wigiwork, what verification may be required, and what account integrity obligations apply.
1. Eligibility Requirements
To create an account or use Wigiwork, users must:
- be at least 18 years old;
- provide accurate, truthful, current, and non-misleading information;
- complete and maintain required verification;
- use Wigiwork lawfully, professionally, and only for authorized purposes;
- comply with the Terms, applicable policies, and applicable law; and
- not use Wigiwork where access is prohibited by applicable sanctions, export controls, trade restrictions, or Wigiwork access restrictions.
The minimum age is 18 regardless of whether local law permits a younger person to consent to certain online services.
A person using Wigiwork for a company, employer, recruiter, agency, client, or other organization represents that they have authority to act for that organization and, where applicable, bind it to Wigiwork's Terms and policies.
Wigiwork may request information reasonably necessary to confirm eligibility and may deny, restrict, suspend, or terminate access where eligibility or authority cannot be verified or where reasonably necessary for sanctions compliance, fraud prevention, security, safety, legal compliance, or platform integrity.
2. Candidate Accounts
Candidate accounts are for individual professionals using Wigiwork for professional discovery and employment opportunities.
Candidates must complete email and phone verification and any additional verification reasonably required for their account or activity.
Phone verification uses text messages described in the SMS Terms.
Candidates must:
- provide accurate and current professional and account information;
- manage their visibility, privacy, sharing, and Profile Access settings responsibly;
- use anonymous, pseudonymous, and Identity Reset features only for their intended purposes;
- protect their account and use Wigiwork lawfully and in good faith; and
- not create or use multiple accounts or identities to evade restrictions, duplicate access, manipulate visibility, reapply improperly, or bypass platform safeguards.
Wigiwork-controlled direct identity and contact information is disclosed only through candidate-authorized Profile Access, another specific sharing control, or where disclosure is required by law.
Candidates remain responsible for information they submit, approve, disclose, or make visible and for their use of available anonymity and privacy controls, except where responsibility cannot be assigned under applicable law.
Wigiwork may send essential account, verification, security, legal, and service communications. Optional email, phone, push, or other notifications may be managed through available Wigiwork or device settings.
3. Employer, Recruiter and Agency Accounts
Employer accounts are available only to legitimate hiring organizations and authorized recruitment representatives.
Each employer account must have an Owner responsible for:
- completing and maintaining company verification;
- managing authorized users and account permissions;
- maintaining appropriate internal access controls;
- responding to verification and authority requests; and
- ensuring that the organization and its authorized users comply with applicable platform rules.
Employers remain responsible for activity conducted through their accounts by employees, recruiters, contractors, agency representatives, clients, and other authorized users, except where responsibility cannot be assigned under applicable law.
3.1 Recruiter and Client Authority
Recruiters, staffing firms, agencies, and intermediaries must:
- act only for employers or clients they are authorized to represent;
- accurately identify the specific hiring client connected to each job posting, search, Access Request, Profile Access grant, or other hiring action;
- keep client and authority information accurate and current; and
- provide reasonable evidence of authorization when requested by Wigiwork.
False, proxy, shell, fabricated, misrepresented, or undisclosed organizations or client relationships must not be used to access candidates or conduct hiring activity.
Wigiwork may use this information to verify hiring legitimacy, apply company-blocking and access controls, protect candidates, and connect hiring activity to the correct organization.
Failure to disclose a hiring client, loss of authority, or misrepresentation of an employer, recruiter, agency, client, or hiring relationship may result in additional verification, restricted access, loss of verification, suspension, termination, organization-wide restrictions, or legal action.
Detailed employer-account roles, client-linked access, and candidate-information responsibilities are set out in Employer Accounts.
4. Verification Requirements
Wigiwork uses different verification checks depending on the account, user, organization, activity, and level of access involved.
4.1 All Accounts
All active accounts must complete required email and phone verification.
These checks confirm control of the applicable contact details. They do not by themselves confirm a person's identity, professional history, company affiliation, or authority.
4.2 Employer, Recruiter and Organization Users
Private identity verification is recommended for the Account Owner and may be required by Wigiwork. Where required, the employer workspace is restricted until verification is complete.
Recruiters, agency users, client-side users, and other authorized organization users within that workspace do not require a separate private identity check. Their access is provided through the verified employer workspace and remains subject to the permissions assigned to them.
Other authorized organization users do not routinely require a separate private identity check. Their access remains subject to assigned permissions and any verification Wigiwork specifically requires.
Wigiwork may separately require company, affiliation, recruiter, agency, client, representative-authority, or hiring-authority verification.
Completing the Account Owner's identity check does not by itself confirm the legitimacy of the organization, the affiliation or authority of other users, or the accuracy of any job or hiring activity.
4.3 Candidates
Candidates may complete private identity verification to receive a Verified Tick.
Candidate identity verification is optional unless Wigiwork specifically requires it for security, fraud prevention, safety, legal compliance, account integrity, platform integrity, or access to a particular feature.
Where Wigiwork requires candidate private identity verification, the candidate profile remains Offline and cannot be made available through Discovery or Profile Access until verification is completed.
For candidates using anonymous profiles, completing verification does not expose their real identity or change their selected visibility settings.
4.4 What the Verified Tick Means
The Verified Tick confirms only that the individual successfully completed Wigiwork's applicable private identity check.
It does not verify:
- skills or qualifications;
- professional ability or work history;
- employer affiliation;
- recruiter, representative, or hiring authority;
- company legitimacy;
- trustworthiness; or
- suitability for a role.
Verification does not guarantee that a person, organization, job, representation, or hiring activity is lawful, reliable, suitable, or free from risk.
4.5 Verification Methods and Enforcement
Verification may involve automated or manual checks and may be conducted through a third-party verification provider.
Wigiwork may require additional information or checks reasonably necessary to assess identity, authenticity, company or business identity, affiliation, authority, account integrity, safety, fraud risk, sanctions or trade compliance, security, legal compliance, or platform integrity.
Wigiwork may request additional or renewed verification and may restrict features, remove verification status, suspend, or terminate an account where verification is incomplete, expired, inconsistent, unverifiable, misleading, fraudulent, or presents material safety, compliance, or platform-integrity concerns.
Further information is provided in the Verified Tick Notice and, where applicable, the AI & Automated Decision Notice.
5. Account and Credential Rules
Candidates may maintain only one personal candidate account unless Wigiwork expressly permits otherwise.
Each employer, recruiter, employee, contractor, or authorized user must use a separate authorized login. Account credentials must not be shared.
Users must not create or use multiple accounts, identities, organizations, workspaces, clients, or access routes to:
- evade restrictions, verification, moderation, or enforcement;
- duplicate or improperly expand access;
- manipulate visibility, platform behavior, or hiring activity;
- scrape, harvest, or systematically collect information; or
- misrepresent identity, authority, organization, client, role, or hiring purpose.
Employers, recruiters, agencies, and organization users may maintain multiple accounts or workspaces only for genuinely distinct and legitimate organizations, clients, or authorized use cases and only where permitted or approved by Wigiwork.
Multiple accounts must not be used for the same organization, user, client, role, or hiring process where the purpose is duplication, evasion, misrepresentation, abuse, or manipulation.
6. Account Security
Users must protect their login credentials, devices, verification methods, and account access against unauthorized use.
Users and organizations must:
- use only their own authorized login credentials;
- keep account contact and verification information accurate and current;
- ensure that only authorized people access employer tools, candidate information, and organization accounts;
- promptly remove access when an authorized user leaves or no longer requires it; and
- promptly report suspected compromise, unauthorized access, credential sharing, or suspicious activity.
Users and organizations remain responsible for activity conducted through their accounts and authorized users, except where responsibility cannot be assigned under applicable law.
Wigiwork may require credential changes or additional verification and may restrict, suspend, or terminate accounts that appear compromised, unauthorized, fraudulent, unsafe, or non-compliant.
7. Lawful and Professional Use
Users must use Wigiwork lawfully, professionally, and only for authorized professional-discovery, recruitment, hiring, and account purposes.
Users must not misuse anonymity, Identity Reset, visibility, Profile Access, verification, employer-account access, candidate information, automated systems, or other platform controls to deceive, discriminate, evade restrictions, deanonymize, scrape, spam, surveil, harass, exploit, or otherwise harm another person or the platform.
Violations may result in feature restrictions, loss of verification, suspension, termination, organization-wide restrictions, preservation of relevant records, or legal action, subject to applicable law.
Detailed prohibited-conduct rules are set out in the Acceptable Use Policy (AUP).