Employer Conduct & Messaging Rules
Last updated:These Employer Conduct & Messaging Rules ("Rules") define how Employers, Recruiters, and Authorized Users must behave when engaging with candidates on Wigiwork.
They exist to protect candidate anonymity, ensure respectful communication, and maintain a safe, fair, and confidential hiring environment.
These Rules form part of:
- Wigiwork Terms of Service
- Acceptable Use Policy (AUP)
- NDA & Confidentiality Notice
- Candidate Rights & Identity Controls
- Employer Account Rules
All employers and recruiters must comply with these Rules at all times.
1. General Conduct Standards
Employers must interact with candidates professionally, respectfully, and lawfully at all times.
You must not:
- harass, pressure, or intimidate candidates
- discriminate based on protected characteristics
- misrepresent your identity, role, or intentions
- manipulate, coerce, or threaten candidates
- attempt to bypass platform rules or visibility controls
Candidates may freely:
- decline
- ignore
- withdraw
- block
- remain anonymous indefinitely
These actions may not be punished or held against them.
Employers and candidates who act outside the platform are solely responsible for that conduct. Wigiwork does not control, and is not liable for, actions taken outside the platform, without limiting Wigiwork's own obligations as a data controller under applicable law.
2. Respect for Candidate Anonymity
Wigiwork is an anonymous network. Employer behavior must not compromise that anonymity.
You must never:
- attempt to identify a candidate outside Wigiwork
- ask for personal details prematurely (name, email, phone, Linkedin, photo, ID, etc.)
- "guess" identity from hints
- search external sites to match candidates
- request personal links, resumes, photos, or documents before access approval
- pressure candidates to reveal identity early
- use AI tools, browser extensions, enrichment services, reverse image search, LinkedIn, search engines, public databases, private databases, screenshots, or third-party tools to identify, re-identify, or cross-reference a candidate
Identity access must always occur through official Wigiwork Access Requests.
While Wigiwork enforces anonymity protections, it does not guarantee that identification is impossible in all circumstances, particularly where users act outside platform controls.
3. Messaging Rules
3.1 Professionalism
All communication must be:
- respectful
- relevant to the role
- honest and transparent
- free from manipulation
- clear about expectations and next steps
You must NOT send:
- harassing content
- aggressive follow-ups
- spammy or generic mass outreach
- high-pressure or salesy messages
- inappropriate or unprofessional remarks
Wigiwork is not responsible for message delivery, candidate response, or engagement outcomes.
3.2 No Spam or Mass Messaging
You may not:
- send bulk identical messages
- automate messaging using external tools
- attempt to message scraped or exported lists
- repeatedly message candidates who do not respond
Spam may result in automatic restrictions, suspension, or termination.
3.3 Automated Message Filtering
Wigiwork uses automated systems that may screen, mask, redact, or block certain words, phrases, contact details, or content in messages — including profanity, harassing language, or attempts to share off-platform contact information or identity before access is approved. Masked content may be replaced with symbols (e.g., "***").
You must not attempt to circumvent, evade, or defeat these filters, including by:
- deliberately misspelling, spacing, or altering words to evade detection;
- using symbols, homoglyphs, images, or code to disguise blocked content;
- splitting prohibited content across multiple messages;
- using any tool or method intended to bypass Wigiwork's content, safety, or anonymity filters.
For security reasons, Wigiwork does not disclose the specific words, patterns, or logic used by its filtering systems. Attempting to bypass these controls is a violation of these Rules and may result in warnings, message restrictions, suspension, or termination.
Automated filtering is a safety measure and may not detect, block, redact, or prevent every prohibited message, identity-sharing attempt, abusive communication, or policy violation.
Wigiwork may review, block, delay, restrict, or remove messages where needed to protect anonymity, safety, platform integrity, or legal compliance.
4. Prohibited Messaging Behaviors
4.1 Off-Platform Coercion
You must not ask candidates to:
- move the conversation to WhatsApp, Telegram, SMS, etc. before identity approval
- apply through external links designed to harvest identity
- provide personal contact details prematurely
- complete external forms, tests, assessments, or applications before identity approval, or without clear advance disclosure
Users who interact, communicate, or share data outside the platform are solely responsible for that conduct. Wigiwork does not control, and is not liable for, activity that occurs outside the platform, without limiting Wigiwork's own obligations as a data controller under applicable law.
4.2 Discriminatory or Biased Messaging
Zero tolerance for messages referencing:
- gender
- race
- age
- nationality
- religion
- disability
- orientation
- appearance
- marital or parental status
Messaging must comply with applicable anti-discrimination and equality laws (including EU, UK, and EEOC requirements).
4.3 Manipulative Behavior
You must never:
- threaten to block or penalize candidates
- imply that declining harms their ranking
- pressure immediate responses
- attempt guilt, shame, or fear-based persuasion
4.4 Inappropriate Content
Strictly prohibited:
- sexual or suggestive remarks
- insults or derogatory language
- personal comments unrelated to the job
- any form of harassment
5. Salary Integrity & Offer Conduct
When requesting access or contacting a candidate, employers acknowledge the salary expectations displayed on the candidate's profile.
You must NOT:
- approach candidates with offers significantly below their stated expectations
- attempt to "price shuffle," lowball, or pressure them to lower their range
- request access to candidates you cannot realistically afford
- waste candidate time with non-serious or bait-and-switch offers
- misrepresent your budget, compensation structure, or range flexibility
Reasonable negotiation is permitted, but:
- intentional undercutting
- exploiting "unlimited" outreach
- collecting candidate data without intention to hire
- or salary manipulation
will result in warnings, restrictions, or permanent bans.
Requesting access is considered confirmation that you:
- understand the candidate's expectations
- have a legitimate intention to evaluate them at or near that level
Wigiwork may apply internal controls, monitoring, and enforcement actions to ensure compliance with salary integrity rules and does not disclose its internal criteria or thresholds.
6. Role & Job Accuracy Requirements
Employers must accurately represent:
- job details
- salary range
- location
- seniority
- employment type
- required skills
- remote/hybrid/on-site status
- timelines and expectations
You may NOT:
- post fake jobs
- post "ghost roles" with no real hiring intent
- hide mandatory location requirements
- mislead or exaggerate compensation
- use job postings to gather data
Integrity breaches lead to account action.
Wigiwork may review, modify, restrict, or remove job-related communications or postings that do not meet platform standards.
7. Identity Access Rules
7.1 Correct Workflow
Identity access must always follow Wigiwork's approved flow:
- Employer sends Access Request
- Candidate reviews the request
- Candidate approves, denies, or blocks
- Direct identity and contact fields controlled by Wigiwork are disclosed only after candidate approval, subject to system limitations, user-selected visibility settings, and applicable law
You must not:
- ask for personal details in messages
- attempt to bypass or weaken access controls
- pressure candidates to "just share your identity"
- retaliate against candidates who remain anonymous
Wigiwork does not guarantee candidate response, approval of access requests, or engagement outcomes.
7.2 Revocation
If a candidate revokes identity access:
- all off-platform contact must stop
- identity information must not be reused
- no further outreach is permitted
- any stored personal data must be deleted unless retention is strictly required by applicable law, in which case the information must be retained securely, used only for the required legal or compliance purpose, and not used for further outreach, hiring, marketing, profiling, or unrelated processing
Violations are enforced strictly.
Employers and recruiters who store, share, or reuse identity information outside the platform are solely responsible for that conduct and act as independent controllers under applicable data-protection laws, including the GDPR, UK GDPR, and CCPA/CPRA. Wigiwork does not control, and is not liable for, actions taken by users outside the platform.
7.3 Scope of Approved Access
Identity access is granted for a single, specific job or opportunity that the candidate approved. Access applies to that opportunity only and may not be reused for other roles, clients, or purposes.
When engaging with a candidate, you may only discuss the specific job for which access was granted. You must not use the access to introduce, pitch, or discuss other roles or opportunities unless the candidate chooses to raise or agree to them.
Recruiter and agency access scope — including that access is limited to a single named end client, and that any different client or role requires a fresh access request and separate candidate approval — is governed by Section 3A (Recruiter, Agency and Client Access Scope) of the Employer Accounts terms.
8. Data Use Rules
Employers must:
- use candidate data only for the approved role
- not store, export, or repurpose identity data
- not build internal lists or databases from Wigiwork profiles
- restrict access to authorized team members only
- not feed Wigiwork data into AI tools, third-party systems, ATS, CRM, enrichment tools, or external databases except through Wigiwork-approved integrations and only where permitted by the applicable access, integration, confidentiality, and candidate-approval settings
All candidate information is confidential under the NDA & Confidentiality Notice.
Employers are responsible for ensuring all internal users comply with data handling rules and for any misuse within their organization.
9. Fair Use of Unlimited or Enterprise Plans
Organizations with enterprise or unlimited plans must not:
- mass-contact the entire talent pool
- automate access requests
- scrape or harvest large amounts of data
- use "unlimited" to bypass per-candidate value rules
- train external AI models on Wigiwork content
- exploit access for market research rather than hiring
Wigiwork may enforce rate limits or corrective actions for abusive usage.
Wigiwork may apply rate limits, throttling, or access restrictions at its discretion to prevent misuse, regardless of plan type.
10. Consequences of Violations
Wigiwork may take any appropriate action, including:
- warnings
- messaging restrictions
- job post removals
- temporary feature limits
- credit forfeiture, where permitted by applicable law and Wigiwork's billing policies
- employer account suspension
- permanent termination
- ATS/API access revocation
- legal action in severe cases
- notifying affected candidates
Wigiwork will act quickly to protect candidates and the platform.
Wigiwork retains full discretion in determining violations and enforcement actions and is not obligated to disclose investigation methods or outcomes.
11. Candidate Rights Must Always Be Respected
Employers must honor all rights defined in:
- Candidate Rights & Identity Controls
- Privacy Policy
- AUP
- NDA & Confidentiality Notice
This includes respecting candidate choices to:
- remain anonymous
- decline access
- ignore messages
- block companies
- withdraw interest
- take a break
- go offline
- restrict visibility
Any attempt to punish, target, or retaliate against candidates is strictly prohibited.
Violations of candidate rights may result in immediate enforcement action, including suspension or termination.
12. Contact
Wigiwork Inc. PBC
Postal: 2261 Market St, San Francisco, CA 94114-1612, USA, Attn: Legal
Misconduct reporting: abuse@wigiwork.com
Employer support: support@wigiwork.com
Legal: legal@wigiwork.com
Wigiwork provides communication tools to facilitate hiring interactions but does not guarantee outcomes, responses, or successful engagement between users.