Privacy Policy

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This document is part of the Wigiwork Legal & Trust Center. View all policies.

Wigiwork Inc. PBC ("Wigiwork," "we," "our," or "us") provides a privacy-first platform, with candidate-controlled visibility options, for professionals and verified employers. This Privacy Policy explains how we collect, use, store, transfer, and protect personal, company, and platform information. This Privacy Policy also covers professional and hiring-contact information processed through the Wigiwork outreach program, including information about people who have not registered.

Wigiwork is designed to minimize identity exposure. Wigiwork-controlled direct identity and contact fields are shared only when a candidate grants candidate-authorized Profile Access, uses another specific sharing control, or where disclosure is required by law, subject to platform limitations and the residual risks described in the Anonymous Profile Protections.

By using Wigiwork, you acknowledge that we process personal information as described in this Privacy Policy. Your use of Wigiwork is also governed by our Terms of Service and related policies.

For more information about how anonymous-facing profiles, Wigi Highlights, WigiPics, Discovery Search, residual re-identification risk, and visibility modes work, see our Anonymous Profile Protections.

"Profile Access" means a Wigiwork-approved method through which a candidate permits additional profile information to be viewed. Profile Access may occur through an Access Request, Automatic Access, Share Profile, an External Private Share Link, sharing authorized through an outreach invitation, or another candidate-authorized method expressly described in the applicable policy.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly, including but not limited to:

  • contact information, including your email address and mobile number
  • profile details, including skills, work experience, education, salary or rate expectations, work location, and location preferences
  • content you upload, including documents, certificates, achievements, portfolios, work samples, or other materials
  • files, documents, and images, some protected by Wigi-DNA™
  • messages exchanged within Wigiwork
  • conversations with Wigiwork AI, search queries and related feedback
  • employer or company details, recruiter authorization, and verification documents
  • identity or authorization documents when required for compliance, verification, or safety
  • optional notification-channel information, including the connected service, destination identifier, notification preferences, connection or disconnection status, and delivery information

Accounts require verified email and phone verification. Email is the main account communication channel. Wigiwork may use a verified phone number for verification, security, Access Request alerts, message alerts, account alerts, and other service or system notifications, subject to notification settings where available. Wigiwork does not use phone numbers for marketing.

Account contact information may also be used for profile contact information, subject to candidate-authorized disclosure. Your verified mobile number is pre-filled into your profile contact details and can be removed at any time. The applicable contact requirements and disclosure controls are described in Visibility & Identity Controls.

You choose what optional content to provide beyond the information required to create, verify, secure, and administer your account. Verification data is used for safety, fraud-prevention, verification, security, legal, and compliance purposes. Wigiwork seeks to minimize the personal information it collects and prioritizes structured professional information where appropriate.

1.1.1 WigiPic™ Photo-to-Avatar Generation

You can choose a WigiPic™ avatar from Wigiwork's pre-created archive or generate a custom WigiPic based on your own photo.

We use an uploaded photo to generate a stylized WigiPic. We retain the source photo only for as long as needed for that purpose and any limited period required for security, legal, or technical reasons. We do not use WigiPic processing to identify you.

A photo you upload is used only to generate your own WigiPic. It is not used to generate WigiPics for other users, and it is not used as a template, reference, or source for another user's WigiPic. Uploaded source photos are not used for AI model training, fine-tuning, or model improvement. When your source photo is deleted, it is no longer used for WigiPic generation. Because WigiPics are stylized avatars, similarity between two WigiPics does not mean that one user's photo was used to create the other.

Wigiwork does not use uploaded photos for advertising, public display, or unrelated profiling.

A photo-based WigiPic reflects the general format of your uploaded image but remains a stylized, symbolic illustration. It is not intended to reproduce your real appearance and may be less anonymous than an archive-selected avatar. This feature is entirely optional.

WigiPics are not intended to infer or represent gender, ethnicity or race, age, attractiveness, disability status, identity, or any other personal or protected characteristic.

Uploaded WigiPic source photos and generated WigiPic avatars are not protected by Wigi-DNA™.

1.1.2 Skill Confirmations and References

When a candidate uses Skill Confirmation or adds or requests a reference, we process the information needed to provide the feature. This may include candidate and provider names, contact information, professional context, confirmation responses, private ratings, written reviews or references, invitation and response records, and related safety information.

We use this information to administer the feature, send invitations, prevent misuse, support applicable relevance or trust signals, respond to rights requests, and comply with law. Permitted information may be shown to authorized companies and, where the candidate includes it, on candidate-created External Private Share Links; reviewer and reference-provider direct contact details are not shown on those links. Reviewers and reference providers may contact privacy@wigiwork.com to exercise applicable privacy rights. See Candidate Rights & Identity Controls and Visibility & Identity Controls for applicable controls and display limits.

1.2 Information Collected Automatically

We automatically collect limited technical and activity information, including:

  • IP address
  • device and browser information
  • login timestamps
  • approximate location, such as city or country
  • cookies and similar technologies
  • search activity and interactions with Wigiwork AI, including generated responses
  • platform activity signals for safety and performance

This information supports platform functionality, security, fraud prevention and permitted service improvement, subject to applicable settings and the uses described in Section 5.5.

1.3 Information from Third Parties

We may receive information from trusted third-party partners, including:

  • identity verification services
  • company verification and authorization partners
  • payment processors
  • security and fraud-prevention providers
  • communication infrastructure services
  • professional-information sourcing and retrieval providers, including providers used for optional profile imports and outreach
  • regulatory and compliance screening tools

Third-Party Verification Providers

Wigiwork may use third-party verification providers to conduct identity-document, selfie or liveness, company, affiliation, or authority checks.

Depending on the verification flow, information may be collected directly by the provider. The provider may process identity documents, selfie or liveness captures, document-authenticity information, relevant technical information, and fraud-prevention signals.

Wigiwork receives only the limited verification information required for the applicable workflow. This may include the verification outcome, relevant match or review indicators, a provider reference, and, where required for verification of an employer Account Owner, the verified account name and document type.

Wigiwork uses this information for account authenticity, candidate protection, fraud prevention, security, compliance, access control, dispute resolution, and administration of the Verified Tick.

Verification information is retained only for as long as reasonably necessary for the applicable purpose, subject to provider configuration, contractual requirements, retention settings, and applicable law.

Further information is provided in the Verified Tick Notice.

1.4 Third-Party Login (Google, Microsoft, Apple)

When you choose "Continue with Google," "Continue with Microsoft," or "Continue with Apple," we receive limited information from that provider to create and secure your account. This may include your name, email address or a private relay address where Apple's Hide My Email is used, and a provider-issued account identifier.

We use this information for authentication, account security, and fraud prevention, and we do not receive your password.

Your use of these sign-in services is also governed by each provider's own privacy policy:

You may disconnect a third-party login, subject to maintaining an alternative sign-in method.

1.5 Optional Public Professional Profile Import

During onboarding, you may choose to pre-fill parts of your Wigiwork profile by submitting the URL of your own public professional profile, such as your public LinkedIn profile. This is a one-time, user-initiated import. Wigiwork does not access your source-platform account, request or receive your login credentials, use OAuth, connect your account, or continuously synchronize the profile.

When you request an import, Wigiwork sends the submitted URL to a third-party data retrieval provider, which retrieves information publicly available at that URL. Depending on what is publicly available, this may include the name shown on the profile, professional headline, About text, work experience, education, certifications, projects, languages, honors and awards, profile URL, and retrieval timestamp. Imported information may be incomplete, inaccurate, outdated, or unavailable.

Wigiwork may analyze imported professional information to suggest skills. The name shown on the source profile may be used temporarily for mismatch review but is not saved as imported profile content.

Nothing is added to your Wigiwork profile until you review and save it. You may edit or remove individual items or discard the entire import. Imported information and limited import records are retained and deleted as described in our Data Retention & Storage policy.

1.6 Public-Source Recruitment Information

For the Wigiwork outreach program, we may obtain relevant professional, company, job, and contact information from publicly accessible professional profiles, directories, websites, social networks, job boards, and job advertisements, including through search and data-retrieval providers.

This may include professional roles, skills, experience, qualifications, source URLs, company information, hiring requirements, and email addresses. We use this information to identify relevant opportunities, assess potential professional matches, and contact professionals or hiring contacts about those opportunities.

Retention and applicable privacy rights are described in Sections 7 and 9.

2. How We Use Information

2.1 Platform Operation

We use information to:

  • create and manage accounts
  • provide profile creation and optional profile import services
  • support anonymous profiles and candidate-controlled visibility options
  • facilitate communication
  • enable discovery and shortlisting
  • find and invite suitable professionals outside Wigiwork for relevant roles or company searches
  • present eligible members' protected Public profiles to external hiring companies and recruiters or agencies advertising roles through the Wigiwork outreach program
  • conduct and administer identity, company, affiliation, and authority verification
  • display and manage verification status and the Verified Tick
  • maintain platform safety and reliability

2.2 Safety, Security & Fraud Prevention

Information is used to:

  • detect suspicious or abusive behavior
  • prevent identity misuse
  • enforce geographic and access restrictions
  • protect candidate anonymity
  • maintain NDA-Safe™ confidentiality

Wigiwork does not disclose internal detection methods or safety logic.

2.3 Communications

We may send communications related to your use of the platform, including:

  • verification codes
  • account and access alerts
  • critical security notices
  • system and service updates
  • optional job alerts and notifications
  • private, platform-mediated messages sent through Wigiwork's messaging system

Messages between users are delivered within the Wigiwork platform. When a user initiates contact, messages sent through Wigiwork's systems do not disclose personal contact details unless the recipient expressly permits their disclosure.

Certain communications are essential for platform operation, security, and compliance and cannot be disabled.

2.3.1 SMS & Text Messaging

Wigiwork may send transactional text messages related to your account, including verification codes, security alerts, Access Request alerts, candidate messages, and account notifications.

Verification codes and security alerts are essential and cannot be disabled where they are required to protect or verify your account. Other phone or SMS notifications may be managed through notification settings where available. You may also reply STOP to opt out of supported optional text-message categories or HELP for assistance.

Message frequency varies. Message and data rates may apply.

Mobile numbers and SMS opt-in consent are not sold or shared with third parties or affiliates for marketing or promotional purposes. Wigiwork may share mobile numbers with communication providers acting on its behalf only to deliver messages under confidentiality and data-protection obligations.

SMS messaging is described in the SMS Terms.

2.3.1A WhatsApp Security Codes

When you choose WhatsApp, we use your phone number to deliver requested verification, sign-in and account-recovery codes. Our communication providers and WhatsApp process your number, security message and related delivery information to provide this service. WhatsApp's processing is also described in its Privacy Policy. You may choose SMS instead.

2.3.2 Email Notifications

Email is the main account communication channel. Essential account communications will continue to be sent to your verified email address and cannot be disabled individually where they are required for account operation, security, or compliance.

You may manage optional email notification preferences where available. To stop all account communications, you may close your Wigiwork account or submit a data-deletion request in accordance with applicable privacy law.

2.3.3 Optional Messaging-App and Push Notifications

Where offered, candidates may authorize service notifications through supported third-party messaging services or push notifications. These channels are optional, require authorization and are not used for marketing. Authorization may be withdrawn prospectively.

The relevant service may receive the destination identifier and notification information needed to deliver the alert and process that information under its own terms and privacy policy. Private message content and candidate-profile information are not included by default. Connecting a notification channel does not make its identifier public or authorize disclosure to employers.

Decisions authorizing Profile Access or other information disclosure require a valid authenticated Wigiwork authorization and cannot be completed merely by replying through an external notification channel.

2.3.4 Outreach Emails

Wigiwork may contact professionals about relevant opportunities and hiring contacts about candidates suited to advertised roles. Professional invitations may be sent at a company's request.

If you select Not for me in a job-specific outreach invitation, we will not contact you about that job again. This does not affect other opportunities. You may still open the invitation while the job remains open. You can stop future Wigiwork outreach to your email address by selecting No more emails like this or contacting privacy@wigiwork.com. This applies across future Wigiwork outreach and does not require an account.

Account, security, access and message notifications are managed separately.

2.4 Legal Compliance

We process personal information in accordance with the privacy and data-protection laws that apply to Wigiwork's activities and users. Where required, additional jurisdiction-specific information is provided in the Data Protection Notice.

We also process information to meet regulatory obligations, respond to lawful requests, and prevent fraud or unauthorized activity.

3. Anonymous Profile Processing

3.1 Profiles, Visibility, and Public Discoverability

Wigiwork provides Fully Anonymous, Semi-Anonymous, and Open Profile modes. The candidate's selected visibility mode governs the profile information displayed through Discovery and other applicable platform surfaces to logged-in, verified company, agency, recruiter, and other authorized hiring accounts.

Wigiwork-controlled direct identity and contact fields are disclosed only through candidate-authorized Profile Access, another applicable sharing control, or where disclosure is required by law.

After onboarding and completion of any verification required for activation, a candidate profile becomes active within Wigiwork. The selected visibility mode governs what logged-in, authorized hiring accounts see before Profile Access.

Public Discoverability is enabled by default and may be disabled after onboarding in settings. When enabled, the candidate's protected Public profile may appear in logged-out Wigiwork Discovery, supported external search and discovery services, and the Wigiwork outreach program. The Public profile does not change based on the candidate's selected visibility mode.

Candidates may disable Public Discoverability. This excludes the profile from logged-out Wigiwork Discovery, public search, supported external indexing and future Wigiwork outreach.

The candidate may still appear in logged-in Wigiwork Discovery under their selected visibility settings. Turning this setting off does not withdraw outreach already sent, place the profile Offline, or revoke separately authorized Profile Access or private sharing links. Previously indexed or cached information may remain temporarily outside Wigiwork's control. Detailed controls are described in Visibility & Identity Controls.

3.2 Wigi Highlights and Automated Outputs

Wigiwork processes the candidate's complete professional profile and authorised professional documents to generate Wigi Highlights, including professional information from sections that may not be separately displayed under the candidate's selected visibility mode. Wigiwork may separately use relevant profile, activity, and platform information to support recommendations, Discovery, Profile Strength, assistance, safety, and related platform functions.

Wigiwork uses automated comparisons of professional skills, experience, and qualifications against job requirements to identify relevant jobs and recommend profiles. These comparisons affect which jobs and profiles are presented as suitable.

For job-specific outreach invitations, the completed profile is checked against the role requirements before the initial authorized share. A profile that does not meet those requirements is not shared through that invitation. This check does not apply to invitations to connect with a company without a linked job.

You may contact support@wigiwork.com to request a review of a matching result. Further information is provided in the AI & Automated Decision Notice.

A Wigi Highlight is an AI-generated professional narrative designed to summarize professional experience and skills without intentionally displaying Wigiwork-controlled direct identity information.

Wigi Highlights and other automated outputs may be incomplete, inaccurate, outdated, misleading, or may combine profile information in a way that affects identifiability. Unless Wigiwork expressly marks information as verified, automated outputs must not be treated as verified facts about identity, employment, qualifications, availability, affiliation, compensation, hiring status, or suitability.

4. Legal Bases for Processing (GDPR)

Where applicable, Wigiwork processes personal data under one or more of the following legal bases:

  • Contract — where necessary to create and manage accounts, operate selected visibility settings and internal Wigiwork Discovery, enable communications, provide optional profile imports, carry out candidate-authorized Profile Access and sharing requested by you, and provide other requested platform features.
  • Legitimate Interests — to operate, secure, protect, and improve Wigiwork; identify relevant professional matches and hiring opportunities; conduct permitted recruitment outreach; expand candidate discovery through protected Public profiles when Public Discoverability is enabled; prevent fraud and misuse; and maintain platform integrity, subject to applicable balancing requirements and user rights.
  • Consent — for non-essential cookies, optional connected notification channels, a reviewer's or reference provider's agreement to the display of their submitted information, and other optional processing where consent is required by applicable law.
  • Legal Obligation — to comply with applicable laws, regulatory requests, tax, audit, sanctions, security, and data-protection obligations.

Where processing is based on consent, you may withdraw consent at any time without affecting processing already carried out lawfully.

Where processing is based on legitimate interests, you may object. Wigiwork will stop or restrict the relevant processing unless applicable law permits continued processing for compelling legitimate grounds or another lawful reason.

We will honour objections to direct marketing, including profiling related to that marketing.

Where a verification flow uses biometric information to uniquely identify or authenticate a person, Wigiwork applies an applicable legal basis and the additional condition and safeguards required for special-category data under applicable law.

Further verification information is provided in the Verified Tick Notice and Data Protection Notice.

5. How We Share Information

5.1 Service Providers (Categories Only)

We use service providers for:

  • hosting and infrastructure
  • data storage and backups
  • professional-information sourcing, retrieval, and import services
  • identity and company verification
  • security and compliance screening
  • analytics and performance
  • payment processing
  • customer support and contract services
  • communication services, including email, SMS, push notifications, optional connected messaging services, and one-time passcodes

Service providers acting on Wigiwork's behalf are contractually restricted from using data for their own purposes and may process data on behalf of Wigiwork only in accordance with applicable confidentiality, security, and data-protection obligations, except where separate independent processing is expressly disclosed and legally permitted.

5.2 Verification Providers

Information may be provided to, or collected directly by, third-party verification providers where reasonably necessary to confirm identity, account control, company legitimacy, affiliation, representative authority, or hiring authority.

Depending on the verification flow, Wigiwork may receive the verification outcome and limited related information needed for account administration, candidate protection, fraud prevention, security, compliance, access control, dispute resolution, and administration of the Verified Tick.

Verification providers process information subject to applicable contractual, confidentiality, security, and data-protection requirements.

5.3 Employers and Profile Access

Employers may receive additional candidate information only through candidate-authorized Profile Access or another applicable sharing control. Before that authorization, employers receive only the information permitted by the applicable visibility and sharing settings.

A company's Connect action starts an Access Request. It does not itself authorize identity disclosure. Access requires candidate approval, applicable Automatic Access settings or another candidate-authorized sharing arrangement.

A candidate accepting an outreach invitation authorizes profile sharing with the inviting company or hiring client under the applicable invitation conditions. No further approval is required for that authorized share. New members' profiles are shared only after onboarding is complete and the applicable conditions are met; existing members with completed profiles authorize immediate sharing by accepting a valid invitation. Initial sharing through a job-specific invitation requires the completed profile to meet the role requirements.

Sharing remains limited to the applicable recipient, purpose, access level and duration and is subject to expiry and revocation. Detailed sharing conditions are described in Visibility & Identity Controls.

Through the outreach program, external hiring companies and recruiters or agencies advertising roles may also receive a member's protected Public profile, subject to Public Discoverability and company-exclusion controls. This presentation does not disclose Wigiwork-controlled direct identity or contact fields and does not itself grant Profile Access.

5.4 Legal & Regulatory Obligations

Information may be disclosed when required by law, regulation, legal process, or governmental request, including for fraud prevention, compliance, enforcement, or protection of rights.

5.5 Internal Use of Data

Wigiwork uses information internally to improve the platform, analyse usage and performance, prevent fraud and abuse, and maintain security.

Internal AI and matching-system improvement uses aggregated or anonymised information, except for the AI activity described below.

Where legally permitted, we may use conversations with Wigiwork AI, search activity and related feedback to improve answers, recommendations and matching, including training or refining models. We rely on legitimate interests where that basis is valid and obtain consent where required.

The Help improve Wigi AI setting is enabled by default where legally permitted. You may turn it off in your account settings to stop new activity being used for this purpose. Changing the setting does not automatically reverse completed training or limit your statutory privacy rights.

Private messages between candidates and companies, and information shared only with a specific company, are not used for this improvement.

Retention follows Data Retention & Storage. Applicable objections and other privacy rights are described in Section 9.

Wigiwork does not permit service providers or AI model providers to use Wigiwork personal data, candidate data, employer data, messages, or confidential platform content to train their own models or for their independent purposes unless expressly disclosed and legally permitted.

5.6 Public Company Profiles

After the applicable activation requirements are completed, Wigiwork may publish company-provided information and active jobs on a Wigiwork-controlled public Company Profile.

Organizations are responsible for ensuring that information submitted for public display is authorized, accurate, current, and lawful. Public information may be indexed, copied, or cached outside Wigiwork.

5.7 Aggregated Market Insights

Wigiwork may use candidate-provided job titles and salary or rate expectations to create and publish aggregated or de-identified market insights, including popular job-title trends and average candidate salary or rate expectations.

Published insights do not include candidate names, contact details, individual profile links, or individual responses. Wigiwork may combine, round, suppress, delay, or withhold results where the available group is too small or publication could materially increase re-identification risk.

These insights are informational only. They are not verified market-salary benchmarks, employer offers, or guarantees of compensation.

6. International Data Transfers

Personal information may be processed outside your country. Where required, Wigiwork uses appropriate safeguards for international transfers.

7. Data Retention

7.1 Account Closure and Deletion

Candidates and employers may request account deletion at any time. Following confirmation of the request, the account enters a 30-day deletion-pending period.

During this period, the relevant profile or account presence is hidden where applicable, and account activity is paused. For candidates, requesting account deletion also stops the protected Public profile from being served on Wigiwork's public website for the duration of the deletion-pending period. Logging in during the 30-day period cancels the pending deletion and reactivates the account.

If the user does not log in before the stated deletion date, the account is permanently deleted or irreversibly anonymized at the end of the 30-day period and cannot be restored, except for limited information retained where reasonably necessary for legal, regulatory, fraud-prevention, security, tax, payment, audit, dispute-resolution, backup, or compliance purposes.

Where an account-deletion request qualifies as an exercise of a statutory right to erasure, Wigiwork will take the required action and provide the required response without undue delay and within the timeframes required by applicable law.

7.2 Limited Retention

Limited information may be retained where reasonably necessary for legal or regulatory compliance, fraud prevention, security, tax or payment records, audit requirements, backup integrity, dispute resolution, enforcement, or other purposes permitted by applicable law.

7.3 Backup & Log Data

Encrypted backups and logs are retained according to applicable retention schedules. They are not used for ordinary product or marketing purposes but may be accessed where reasonably necessary for restoration, security, fraud prevention, incident response, audit, legal compliance, or dispute resolution.

7.4 Outreach Records

We retain limited outreach evidence showing where contact information was obtained, the sending basis relied on, and when an email was sent for 12 months from the send date.

Contact-frequency records are retained for 30 days to prevent repeat outreach during that period. Minimal opt-out records are retained for as long as necessary to prevent future outreach to a suppressed address.

Other outreach information is retained only while needed for the relevant sourcing or invitation purpose, unless a separate lawful retention purpose applies. Relevant records may be retained longer where reasonably necessary to resolve an actual complaint, investigation, or legal claim.

Further information is provided in Data Retention & Storage.

8. Cookies & Tracking

Wigiwork uses cookies and similar technologies as described in the Cookie Policy.

See the Cookie Policy and Cookie Settings for current technologies, their purposes, durations, and available controls.

9. Your Privacy Rights

Depending on your jurisdiction, you may request:

  • access
  • correction
  • deletion
  • restriction or objection
  • data portability
  • opt-out of sale or sharing where applicable
  • withdrawal of consent

You can request a free download of your account data through your account settings. Copies are provided in a commonly used electronic format, including a structured, machine-readable format where applicable, subject to protections for other people's information. For additional personal data or other privacy requests, contact privacy@wigiwork.com. The download feature does not limit your statutory rights.

You may object to public discoverability and outreach presentation by disabling Public Discoverability or contacting privacy@wigiwork.com.

You may stop outreach emails by selecting No more emails like this or contacting privacy@wigiwork.com. You do not need to register to exercise applicable privacy rights, including requesting information about the source of your data.

You may also complain to the relevant privacy or data-protection supervisory authority.

Requests may be submitted to privacy@wigiwork.com.

Wigiwork will respond within the timeframes required by applicable law. Applicable periods may be extended where the law permits, including for complex or numerous requests.

10. Do Not Sell or Share My Personal Information (CCPA/CPRA)

Wigiwork does not currently sell personal information or share personal information for cross-context behavioral advertising, as those terms are defined under applicable privacy law.

Wigiwork may use analytics, advertising, retargeting, attribution, and campaign-measurement technologies as described in the Cookie Policy and Cookie Settings. Where the use of a technology constitutes a sale or sharing under applicable law, Wigiwork will provide the required notices and opt-out controls before the relevant activity begins.

Wigiwork may use aggregated, anonymized, de-identified, or otherwise non-identifiable information to operate, secure, analyze, improve, and develop the platform, provided that the information cannot reasonably be used to identify an individual.

You may exercise applicable privacy choices through Wigiwork's privacy controls or Cookie Settings, or by contacting privacy@wigiwork.com.

11. Business & Company Data

11.1 Company Data We Process

We process employer-provided data ("Company Data"), including:

  • job postings and hiring requirements
  • company profiles and recruiter contact details
  • internal notes and workflow metadata
  • business verification documents
  • hiring activity logs
  • payment, transaction, credit-purchase, and billing information processed through applicable payment providers

We also process relevant publicly available company information, job advertisements, and hiring-contact details for outreach and hiring workflows. Recruiters and agencies must disclose the employer or client they represent for each applicable posting or search.

11.2 Ownership of Company Data

Employers retain ownership of Company Data.

Wigiwork retains ownership of its platform technology, identity-protection systems, Wigi IQ Labs™, Wigi-DNA™, WigiPic™, and other Wigiwork intellectual property.

11.3 Confidentiality & Access Controls

Company Data is accessed and processed only as reasonably necessary to provide and administer the Services, support authorized hiring workflows, process billing, perform verification, provide operational support, maintain security, prevent fraud, comply with legal obligations, and enforce applicable terms.

Internal access is restricted according to Wigiwork's applicable security and access-control practices.

11.4 Business Transactions

If Wigiwork is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction, personal data may be transferred as part of that transaction where permitted by applicable law.

This may include candidate account data, anonymous-profile data, Wigi Highlights, employer or Company Data, support records, billing records, audit records, and other information processed under this Privacy Policy.

Any successor, acquiring party, or reorganized entity must handle personal data in accordance with this Privacy Policy, applicable law, and successor privacy obligations.

Wigiwork does not sell candidate personal data, anonymous-profile data, Wigi Highlights, identity-protected candidate information, or Company Data as standalone data assets.

11.5 Retention of Company Data

Company Data is retained only for as long as reasonably necessary to provide the Services, maintain active accounts and authorized workflows, process payments, comply with legal or regulatory obligations, prevent fraud, maintain security, support audits, resolve disputes, enforce agreements, and satisfy applicable backup or recordkeeping requirements.

11.6 Prohibited Use

Wigiwork does not use Company Data for unrelated advertising, resale, unrelated dataset mixing, unauthorized employer exposure, or unrelated external commercial exploitation.

Employers and recipients may not redistribute, reuse, or externally store candidate data beyond the access level, purpose, duration, and other conditions authorized through the applicable Profile Access workflow.

12. Security

Wigiwork applies appropriate technical and organizational security measures to protect personal and company data. Specific security mechanisms are not disclosed where disclosure could affect system integrity.

Wigiwork applies internal access controls and monitoring designed to ensure that data is accessed only where reasonably necessary for legitimate operational, security, legal, and compliance purposes.

In the event of a personal-data breach, Wigiwork will notify relevant supervisory authorities and affected individuals where and within the timeframes required by applicable law.

12.1 Anonymity & Platform Limitations

Wigiwork is designed as a privacy-first platform and implements safeguards intended to protect user identity. However, no digital system can guarantee absolute anonymity or security.

Residual risks may arise from factors beyond Wigiwork's reasonable control, including user behavior, third-party services, network conditions, regulatory requirements, or evolving technical threats.

Wigiwork does not intentionally identify, reveal, or deanonymize users outside Wigiwork-approved Profile Access workflows, specific sharing controls, or lawful obligations.

Users remain responsible for the information they choose to share and the actions they take while using the platform.

13. Children's Privacy

Wigiwork is not intended for individuals under 18. We do not knowingly collect personal information from minors.

14. Changes to This Privacy Policy

This Privacy Policy may be updated to reflect legal, security, operational, or feature changes. Updates will include a revised Last Updated date.

15. Contact Information

For privacy questions, rights requests, or legal notices:

Privacy: privacy@wigiwork.com
Legal: legal@wigiwork.com

Wigiwork Inc. PBC
Delaware Public Benefit Corporation
2261 Market Street, Suite 86660
San Francisco, CA 94114-1612
United States

Contact details for Wigiwork's appointed regulatory representatives, including its EU GDPR Article 27 representative, UK GDPR Article 27 representative, EU AI Act authorised representative, EU Data Act legal representative, and other appointed regulatory representatives, are available on the Regulatory Representatives page.

Wigiwork has appointed Prighter Group with its applicable local partners as its privacy representative for the European Union and United Kingdom. EU and UK data subjects may contact Wigiwork or exercise applicable privacy rights through the Prighter regulatory portal.

Wigiwork has also appointed a Prighter Group entity as its legal representative under Article 37 of the EU Data Act. The current representative entities, roles, addresses, and scopes are listed on the Regulatory Representatives page.

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