AI & Automated Decision Notice

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This page defines how Wigiwork uses AI and automated systems, including matching, recommendations, limitations of AI outputs, user rights related to automated processing, and responsibility for decision-making.

Wigiwork uses AI and machine-learning technologies to enhance the candidate and employer experience. This notice explains what our AI systems do, the limits of their capabilities, and how they interact with your information. It also clarifies responsibilities and legal rights related to automated tools, including the Wigi AI conversational assistant.

This notice forms part of the Wigiwork Terms of Service, Privacy Policy, and Supplemental Policies.

1. How Wigiwork Uses AI

Wigiwork employs several AI and machine-learning systems, including tools created under Wigi IQ Labs, to provide:

  • Candidate-job matching
  • Discovery Search suggestions
  • Automated Wigi Snapshot summaries
  • Skill inference and profile structuring
  • Salary intelligence & compensation insights
  • Risk scoring, fraud detection & account integrity
  • Wigi AI (our conversational assistant with a friendly, harmless personality)
  • General platform recommendations and personalization

These systems help users navigate the platform efficiently but do not replace human judgment and are intended to support, not determine, outcomes.

2. AI Does Not Make Hiring Decisions

Wigiwork's AI systems do NOT:

  • Approve or reject candidates
  • Decide who gets hired
  • Decide which jobs candidates qualify for
  • Determine compensation or salary outcomes
  • Enforce or guarantee fairness in employer decisions
  • Replace human evaluation or legal compliance obligations

Employers remain 100% responsible for all recruitment, compensation, and employment decisions.

AI provides suggestions, rankings, and structured information only and does not make decisions.

3. AI May Be Incorrect, Incomplete, or Outdated

AI, LLMs, and automated systems can:

  • Misinterpret phrasing
  • Mis-rank candidates or jobs
  • Infer skills imperfectly
  • Generate incomplete or simplified Wigi Snapshot summaries
  • Offer suggestions that are not contextually perfect
  • Use statistical models that are not always accurate
  • Misjudge tone, culture fit, or nuance
  • Occasionally produce harmless or cheeky responses (Wigi AI)
  • Provide outdated or approximate salary information
  • Recommend candidates that are not suitable (or miss ones that are)

These outputs are probabilistic, not definitive, and may be incomplete, inaccurate, or subject to change.

No AI system is infallible, and Wigiwork disclaims liability for inaccurate, incomplete, or misleading AI-generated outputs to the maximum extent permitted by law.

We encourage all employers and candidates to use their own judgment and treat AI as an assistant, not a decision-maker.

Users acknowledge that AI-generated outputs are provided for informational and assistance purposes only and should not be relied upon as definitive, factual, or guaranteed.

All decisions made based on AI outputs remain the sole responsibility of the user.

4. Identity Is Never Used for Ranking

Wigiwork's systems never use personal identity signals such as:

  • Name
  • Gender
  • Race or ethnicity
  • Appearance
  • Age (beyond regulatory eligibility checks)
  • Nationality (beyond compliance filters)
  • Socioeconomic status
  • Disability
  • Previous salary

for ranking, matching, visibility, or prioritization.

Wigiwork uses only role-based, skills-based, and preference-based vectors.

Identity is protected by design and is not used as a factor in ranking, matching, or visibility decisions.

5. Automated Profiling & Legal Rights

Where applicable law provides rights related to automated processing (e.g., GDPR Articles 13-22, EU AI Act, UK DPA, California privacy laws), you may have the right to:

  • Request an explanation of how automated tools were used
  • Object to automated processing
  • Ask for human review
  • Request correction of inaccurate AI-derived data

These rights are available through:

[email protected]
or via controls in your Wigiwork account (where available).

Wigiwork responds in accordance with applicable laws, subject to verification, technical feasibility, and legal limitations.

6. Wigi AI: Personality, Humor & Liability

Wigiwork responds in accordance with applicable laws, subject to verification, technical feasibility, and legal limitations.

  • Helpful
  • Harmless
  • Lightly playful
  • Occasionally cheeky, humorous, or conversational

Its tone is meant to make the experience less intimidating and more human.

However:

  • Wigi AI may misunderstand, misinterpret, or simplify inputs and responses
  • It may give oversimplified advice
  • It may use casual or humorous phrasing
  • It should not be treated as professional, legal, or employment advice
  • It is not a hiring consultant, advisor, or decision-maker

Liability Disclaimer

Wigi AI is provided on an "as-is" and "as-available" basis for informational assistance only

Wigiwork is not liable for actions taken based on AI-generated responses

Employers must independently evaluate all hiring decisions

Candidates must independently evaluate all career decisions

AI-generated responses may be incomplete, inaccurate, or contextually imperfect and should not be relied upon without independent verification

7. Contextual Personalization & Memory

Wigi AI may use limited, user-specific context to improve relevance, usability, and responsiveness within the platform

Such context is:

  • scoped to the individual user
  • processed within a private, isolated container
  • not shared across users or external systems
  • not used to create external behavioral profiles

Wigi AI does not track users outside the platform or create persistent identity profiles.

Context is used solely to support platform functionality and improve user experience.

8. Transparency in Matching & Ranking

Wigiwork surfaces candidates based on:

  • Skills & experience
  • Stated preferences
  • Job requirements
  • Role/industry taxonomy
  • Engagement patterns
  • Salary alignment
  • Relevance scoring models

Wigiwork does not use private messages, identity data, photos, or sensitive personal data to rank candidates or recommendations.

9. No Solely Automated Rejection

Wigiwork does not:

  • Automatically reject candidates
  • Automatically approve or shortlist them
  • Use AI to enforce hiring outcomes
  • Replace human screening or evaluation

Any shortlist delivered to employers is a recommendation only and not a decision or outcome.

Wigiwork's AI systems, including Wigi IQ™, models, scoring methods, and generated outputs, are proprietary and may not be used to build, train, replicate, or support external systems, datasets, or competing services.

Wigiwork is not required to disclose how its AI systems operate, including underlying logic, signals, weighting, or decision-making processes.

10. Your Responsibilities When Using AI

Employers and candidates must:

  • Use AI outputs responsibly
  • Verify critical information independently
  • Avoid discriminatory use of AI-derived data
  • Not rely on Wigi AI for legal, financial, compliance, or employment decisions
  • Ensure final decisions comply with applicable employment laws

AI is an assistant — you are the decision-maker and remain fully responsible for any actions taken.

11. Changes to This Notice

Wigiwork may update this notice to reflect:

  • Regulatory changes
  • New AI capabilities
  • Clarified explanations
  • Improved transparency
  • Safety updates
  • Model improvements

Changes take effect upon posting and continued use of the platform constitutes acceptance of the updated notice.

12. Contact

For questions regarding this notice or your rights, contact: [email protected]