Legal & Trust Center

Terms of Service

The principal terms governing access to and use of Wigiwork.

Overview & Agreement

Introduces Wigiwork, the scope of the Terms, the platform's role, and the users covered by the agreement.

Eligibility & Verification

Explains eligibility, account authority, and verification requirements.

User Responsibilities

Describes user responsibilities for account security, lawful use, accurate information, and platform conduct.

Acceptable Use Policy (AUP)

Defines prohibited conduct, including scraping, unauthorized automation, spam, harassment, deanonymization, and security violations.

Visibility & Identity Controls

Explains visibility modes, Profile Access, candidate-authorized sharing, identity controls, and revocation.

Confidentiality & Wigi-DNA™

Explains NDA-Safe™ confidentiality obligations and safeguards for eligible documents and images.

Safety, Security & Fraud

Describes user-facing safety, security, fraud-prevention, and enforcement rules.

Data Retention & Storage

Explains general retention, account closure, deletion, and lawful-retention rules.

Company Data & Employer Rules

Explains Company Data, employer responsibilities, recruiter-client disclosure, and candidate-data restrictions.

Geo Access & Compliance

Explains geographic availability, sanctions, and regional compliance restrictions.

Changes, Availability & Termination

Describes changes to the Services, account suspension, termination, and service availability.

Disclaimers & Liability

Sets out applicable disclaimers, limitations, and liability provisions.

Law, Disputes & Miscellaneous

Covers governing law, disputes, notices, assignment, and related legal terms.

Privacy Policy

Explains what personal data Wigiwork processes, why it is used, how it may be shared, and applicable privacy rights.

Your Privacy Rights

Explains applicable rights concerning access, correction, deletion, restriction, objection, portability, and privacy choices.

Cookie Policy

Explains Wigiwork's use of cookies and similar technologies and the controls available to users.

Data Protection Notice

Describes Wigiwork's data-protection principles, processing purposes, safeguards, retention, and compliance approach.

Verified Tick Notice

Explains private verification, who must verify, what the Verified Tick means, its limitations, and high-level privacy information.

Anonymous Profile Protections

Explains anonymous-facing profiles, residual re-identification risks, and the limits of anonymity.

Candidate Rights & Identity Controls

Explains candidate controls concerning visibility, Profile Access, sharing, blocking, revocation, identity protection, Skill Confirmation, and References.

AI & Automated Decision Notice

Provides transparency information about Wigiwork's AI-supported and automated features and applicable user rights.

AI Systems & Recommendations

Explains Wigiwork's AI-supported recommendations, summaries, matching, search, and related outputs.

AI Bias & Fairness

Describes Wigiwork's approach to fairness, non-discrimination, user responsibility, and human review.

AI Act Compliance (EU)

Provides information concerning Wigiwork's approach to applicable EU AI Act requirements.

WigiPic™ Terms & Use

Explains the optional WigiPic™ feature, photo processing, permitted use, and identity-inference restrictions.

SMS Terms

Explains the text messages Wigiwork sends, consent, message charges, and how to stop SMS messages.

NDA & Confidentiality

Explains confidentiality, NDA-Safe™, authorized-purpose, identity-protection, and recipient obligations.

Trademarks & Brand Use Notice

Explains permitted and prohibited uses of Wigiwork names, trademarks, logos, illustrations, and other brand assets.

IP & Brand Protection

Describes intellectual-property ownership, permitted use, and restrictions concerning Wigiwork content and technology.

Employer Accounts

Explains employer-account ownership, verification, authorized users, recruiter responsibilities, and internal account administration.

Job Posting Rules

Sets standards for accurate, lawful, non-discriminatory, and non-misleading job postings and salary information.

Billing, Credits & Refunds Policy

Explains employer credits, purchases, expiry, permitted refunds, billing corrections, and related account rules.

Payment Terms & Invoice Policy

Explains payments, invoices, approved payment terms, overdue accounts, disputes, and chargebacks.

Employer Conduct & Messaging Rules

Sets standards for employer communications, candidate contact, confidentiality, salary conduct, and professional behavior.

Safe Job Search on Wigiwork

Provides practical guidance for candidates on recognizing job scams, protecting identity and account information, and reporting suspicious jobs, messages, recruiters, or companies.

ATS & Integration Notice

Explains optional Applicant Tracking System integrations available where supported and enabled, including permitted information exchanges and candidate-protection restrictions.

Security & Responsible Disclosure

Explains Wigiwork's security approach and how to report suspected vulnerabilities responsibly.

Imprint - Impressum

Provides company identity, legal-form information, and Wigiwork's public legal-notice and contact address.

Regulatory Representatives

Provides contact information for Wigiwork's appointed regulatory representatives for applicable EU, UK, digital-services, AI, and data-governance matters.

Wigiwork operates through a distributed team.

Use the contact channel most relevant to your request:

• Support: support@wigiwork.com
• Privacy: privacy@wigiwork.com
• Security: security@wigiwork.com
• Legal: legal@wigiwork.com
• Abuse reports: abuse@wigiwork.com

Wigiwork is committed to candidate control, responsible hiring, privacy, confidentiality, and clear information about how its Services operate.