Data Retention & Storage

This page defines how Wigiwork retains, deletes, stores, and protects user and company data, including retention timelines, legal obligations, storage locations, and compliance requirements.

1. General Retention Principles

Wigiwork retains personal and company data only for as long as necessary to:

  • operate user accounts and platform services;
  • prevent misuse, fraud, or unauthorized activity;
  • comply with legal, financial, or regulatory obligations;
  • support audit, tax, and reporting requirements;
  • resolve disputes or enforce these Terms.

Retention periods are minimal and follow global best practices and applicable data protection laws, including GDPR, UK GDPR, and other relevant regulations.

2. Account Deletion (Right to Erasure)

Candidates and employers may delete their accounts at any time.

When an account is deleted:

  • all personal data is permanently deleted or irreversibly anonymized within 30 days, subject to legal, regulatory, fraud-prevention, and compliance obligations;
  • employer and recruiter access to the candidate is revoked immediately;
  • identity, messaging history, and access permissions are removed;
  • associated content protected by Wigi-DNA™ loses visibility and access from other users.

Deleted accounts cannot be restored and all associated access and identity links are permanently removed..

Deletion timelines are subject to technical processing constraints, backup cycles, and system integrity requirements.

3. Data Retained After Deletion (Legal Minimum Only)

Wigiwork may retain limited information after account deletion when required for:

  • fraud prevention (e.g., preventing repeated identity abuse);
  • legal obligations (e.g., financial or payment records via Stripe);
  • regulatory compliance;
  • audit logs or security incident tracking;
  • dispute resolution.

This information is restricted, minimized, and used only for safety and compliance.

No identifiable candidate content is retained beyond what is legally necessary, and any retained data is minimized and restricted to compliance, security, or fraud-prevention purposes.

4. Backup & Log Data

Data stored in encrypted backups or system logs may persist for a legal retention window required for:

  • system integrity
  • disaster recovery
  • fraud prevention
  • security auditing
  • regulatory documentation

Backups and log data are:

  • not used for active processing
  • not accessible to employers or candidates, and deleted or anonymized upon reaching the end of their lawful retention period, in accordance with applicable data protection laws.

5. Employer Data Removal

When a candidate deletes their account or revokes access:

  • all employer access ends immediately;
  • employers must delete any locally stored information obtained in violation of these Terms;
  • employers remain responsible for destruction of any improperly retained candidate data.

Employers may not retain, reuse, or store candidate information after access expires, except where required by law.

Wigiwork is not responsible for any data retained by employers outside the platform in violation of these Terms.

6. Company Data Retention

Company Data (as defined in Section 11 of the Privacy Policy) is retained only as long as necessary to:

  • maintain active employer accounts;
  • comply with financial reporting requirements;
  • satisfy audit, tax, or contractual responsibilities;
  • prevent fraud and unauthorized recruiter behavior.

Employers may request deletion of Company Data, subject to legal, financial, regulatory, and fraud-prevention retention requirements.

7. Identity Reset vs. Deletion

Identity Reset is not account deletion.

  • Identity Reset replaces the anonymous identity and clears all associated access, visibility, and message history.
  • Account deletion permanently removes the entire account and its data.
  • Deleted accounts cannot be recovered.

Both actions are subject to NDA-Safe™ and confidentiality requirements and do not override legal, regulatory, or compliance-related data retention obligations.

8. Data Storage Locations

Data may be stored or processed in:

  • United States
  • European Union
  • United Kingdom
  • UAE (Dubai)
  • Singapore
  • Australia
  • Canada
  • Ukraine
  • India

International transfers are protected using:

  • Standard Contractual Clauses (SCCs)
  • equivalent safeguards under GDPR and UK GDPR
  • strict organizational and technical security measures

EU user data is processed in accordance with GDPR requirements; UK user data in accordance with UK GDPR; and US user data in accordance with applicable federal and state laws, including California privacy laws where applicable.

Data may be transferred across jurisdictions where necessary for platform operation, subject to appropriate legal safeguards.

9. Ongoing Legal & Compliance Requirements

Wigiwork may retain certain information where required by law or for compliance purposes, including:

  • tax and financial transactions;
  • fraud-prevention signals (non-identifiable);
  • legal disputes or investigations;
  • mandatory reporting and audit records.

Retention is limited to the minimal period mandated by applicable regulations, including GDPR, UK GDPR, and applicable U.S. state privacy laws.

10. User Rights

Users may request deletion, access, correction, restriction, objection, or portability of data at any time by contacting:

[email protected]

Requests will be handled in accordance with global privacy law requirements, including GDPR, UK GDPR, and applicable U.S. state privacy laws (such as California).

Wigiwork does not sell personal data and uses collected information solely to operate, secure, and improve the platform in accordance with applicable laws.