Disclaimers & Liability

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This document is part of the Wigiwork Legal & Trust Center. View all policies.

1. Disclaimer of Warranties

Except for any express commitment made in an applicable written agreement, and to the maximum extent permitted by law, the Services and all platform content, information, features, and outputs are provided on an "as is" and "as available" basis.

Wigiwork disclaims all warranties and conditions, whether express, implied, or statutory, including warranties or conditions of:

  • merchantability or satisfactory quality;
  • fitness for a particular purpose;
  • title and non-infringement; and
  • accuracy, reliability, availability, security, or uninterrupted operation.

Wigiwork does not warrant or guarantee that:

  • the Services will always be available, secure, timely, uninterrupted, or error-free;
  • every defect, misuse, vulnerability, fraud attempt, or security incident will be detected or corrected;
  • any user, candidate, employer, recruiter, company, job, or representation is genuine, lawful, suitable, or trustworthy; or
  • use of the Services will produce any particular professional, business, hiring, financial, or employment outcome.

Information made available through Wigiwork is provided for general platform and informational purposes. Unless Wigiwork expressly agrees otherwise in writing, it does not constitute legal, financial, employment, recruitment, compliance, career, or other professional advice.

No oral or written information obtained through Wigiwork creates a warranty or commitment that is not expressly stated in the Terms or an applicable written agreement.

Nothing in this section excludes or limits any warranty, right, remedy, obligation, or liability that cannot lawfully be excluded or limited.

2. User Content, Hiring Decisions and Relationships

Users remain responsible for information, content, documents, messages, job postings, compensation details, professional claims, and other materials they submit, publish, approve, or share through Wigiwork.

Unless Wigiwork expressly marks information as verified, Wigiwork does not independently authenticate, endorse, or guarantee user-provided information.

Candidates, employers, recruiters, agencies, and other users remain responsible for:

  • independently reviewing relevant information;
  • deciding whether to communicate, interview, shortlist, reject, hire, make or accept an offer, or enter into another arrangement;
  • conducting any legally required checks or verification; and
  • complying with applicable employment, equality, privacy, contractual, and other legal obligations.

Wigiwork operates a controlled-access professional discovery and outreach platform. It is not a party to employment, engagement, or compensation agreements between users and does not negotiate terms, make offers, or control hiring decisions.

Wigiwork does not guarantee:

  • the accuracy or completeness of user content;
  • candidate, employer, recruiter, agency, or company legitimacy or suitability;
  • user performance, conduct, responsiveness, or continued participation;
  • successful negotiations, interviews, offers, engagements, or employment;
  • candidate or employee performance, successful retention, continued employment, or any other post-hire outcome; or
  • any particular hiring or professional outcome.

To the maximum extent permitted by applicable law, Wigiwork is not liable for decisions, conduct, agreements, disputes, or outcomes arising between users or from reliance on user-provided information.

Nothing in this section limits Wigiwork's own obligations or liability where they cannot lawfully be excluded.

3. Automated Systems, Discovery and AI Outputs

Wigiwork uses automated systems to support Discovery, matching, ranking, recommendations, summaries, shortlist views, assistance, moderation, verification, safety, fraud prevention, and related platform functions.

Automated outputs may be incomplete, inaccurate, outdated, inconsistent, misleading, fabricated, unsupported, or unsuitable for a particular purpose. Unless Wigiwork expressly marks information as verified, an automated output must not be treated as:

  • a verified fact;
  • a complete candidate, employer, job, or company record;
  • a definitive assessment of professional ability, qualifications, eligibility, suitability, or future performance; or
  • legal, financial, employment, recruitment, compliance, career, or other professional advice.

Wigiwork does not guarantee:

  • the appearance, visibility, placement, ranking, or inclusion of any candidate, employer, job, recommendation, or result;
  • the accuracy, completeness, reliability, or usefulness of an automated output;
  • a match, shortlist, message, response, interview, offer, compensation level, or hiring outcome; or
  • that automated systems will prevent every error, bias, misuse, inference, or re-identification risk.

Users must independently review relevant information and remain responsible for decisions made using automated outputs.

To the maximum extent permitted by applicable law, Wigiwork is not liable for losses arising from reliance on automated outputs or from expected or missed visibility, ranking, matching, recommendation, shortlist, engagement, or employment outcomes.

Detailed information about automated systems, limitations, human oversight, fairness, and applicable rights is provided in the AI & Automated Decision Notice, AI Systems & Recommendations, and AI Bias & Fairness.

4. User and Recipient Conduct

Users and recipients remain responsible for information they voluntarily disclose, copy, capture, download, forward, store, or process outside Wigiwork and for breaches caused by their unauthorized or unlawful conduct.

This includes:

  • unauthorized screenshots, recordings, downloads, or redistribution;
  • disclosure of candidate identity or confidential information;
  • use of information beyond the authorized recipient, purpose, access level, or duration;
  • insecure handling through user-controlled devices, accounts, systems, or third-party tools; and
  • failure to comply with applicable confidentiality, security, deletion, and data-protection obligations.

Employers, recruiters, agencies, clients, and other recipients may have separate legal responsibilities for candidate information they process outside Wigiwork.

To the maximum extent permitted by applicable law, Wigiwork is not liable for loss or harm caused by unauthorized user or recipient conduct, systems outside Wigiwork's reasonable control, or a recipient's failure to comply with applicable obligations.

Nothing in this section limits Wigiwork's own obligations or liability where they cannot lawfully be excluded.

5. Third-Party Services and Dependencies

Wigiwork may rely on third-party providers and services for infrastructure, hosting, communications, verification, payments, analytics, security, compliance, support, integrations, and other platform operations.

Some third-party services may be subject to their own terms, privacy notices, availability, technical limitations, and security practices, particularly where a user chooses to access or interact with them directly.

Wigiwork does not control independent third-party services and does not guarantee their continued availability, compatibility, accuracy, performance, or security.

To the maximum extent permitted by applicable law, Wigiwork is not liable for losses arising from:

  • third-party outages, delays, errors, interruptions, or service changes;
  • acts or omissions of independent third parties;
  • third-party terms, content, systems, or data practices; or
  • security incidents or failures occurring outside Wigiwork's reasonable control.

This section does not limit Wigiwork's own obligations concerning service providers processing information on its behalf or any responsibility that cannot lawfully be excluded.

6. Service Changes, Restrictions and Availability

Wigiwork may modify, replace, limit, suspend, or discontinue Services, features, integrations, workflows, or access in accordance with the Terms, applicable policies, written agreements, and applicable law.

The Services may also be interrupted or unavailable because of maintenance, technical failures, third-party dependencies, security or compliance measures, geographic or payment restrictions, or circumstances outside Wigiwork's reasonable control.

To the maximum extent permitted by applicable law, Wigiwork is not liable for losses arising from:

  • service interruptions, outages, delays, or reduced availability;
  • modification, replacement, restriction, suspension, or discontinuation of a feature or service;
  • changes to visibility, Discovery, ranking, integrations, compatibility, or platform functionality; or
  • lawful account, content, feature, or access restrictions.

This section does not limit any notice, review, remedy, liability, or other protection that cannot lawfully be excluded or limited.

Detailed service-change, availability, suspension, termination, account-closure, and review rules are described in Changes, Availability & Termination.

7. Limitation of Liability and Liability Cap

7.1 Excluded Losses

To the maximum extent permitted by applicable law, Wigiwork is not liable for:

  • indirect, incidental, consequential, special, exemplary, or punitive damages;
  • loss of revenue, profits, business, opportunities, data, goodwill, or reputation;
  • business interruption or the cost of substitute services; or
  • reliance, expectation, or similar economic losses.

These exclusions apply regardless of the legal theory, whether the loss was foreseeable, and whether Wigiwork was advised that the loss could occur.

7.2 General Liability Cap

Except as stated in Section 7.3, Wigiwork's total aggregate liability arising out of or relating to the Services, the Terms, applicable policies, or the relationship between Wigiwork and the user will not exceed the greater of:

  • the total amount paid by the user to Wigiwork during the 12 months immediately preceding the event giving rise to the claim; or
  • USD $1,000.

To the maximum extent permitted by applicable law, the applicable cap will be three times the amount calculated above for liability arising from:

  • Wigiwork's breach of its confidentiality obligations;
  • Wigiwork's misuse of Company Data;
  • an express indemnification obligation accepted by Wigiwork in an applicable written agreement; or
  • a personal-data breach caused by Wigiwork's gross negligence.

The three-times cap applies only where the relevant liability may lawfully be limited.

7.3 Liabilities That Cannot Be Limited

Nothing in these Terms excludes or limits liability for:

  • Wigiwork's fraud or willful misconduct;
  • death or personal injury caused by negligence where that liability cannot lawfully be limited;
  • a statutory right to compensation under applicable privacy or data-protection law;
  • regulatory fines or penalties imposed by a competent authority; or
  • any other liability, right, or remedy that cannot lawfully be excluded or limited.

Where a limitation or exclusion is unenforceable in a particular jurisdiction, it applies only to the maximum extent permitted by applicable law, and the remaining provisions continue in effect.

8. Anonymity, Identity Protection and Security Limitations

Wigiwork is designed to reduce unnecessary identity exposure through candidate-controlled visibility, anonymous-facing profiles, Profile Access, confidentiality controls, and other protective measures.

References to "anonymous," "anonymous by default," "privacy-first," or similar language describe Wigiwork's design goals and identity-control workflows. They do not guarantee that recognition, inference, correlation, re-identification, unauthorized access, disclosure, misuse, or security incidents will never occur.

Identity and confidentiality risks may arise from:

  • information users include in visible profile fields;
  • candidate-authorized disclosures or External Private Share Links;
  • screenshots, recordings, copying, forwarding, or storage outside Wigiwork;
  • user devices, accounts, networks, or third-party services;
  • external information that can be combined with Wigiwork content; or
  • technical limitations, security threats, and conduct outside Wigiwork's reasonable control.

Anyone who receives an External Private Share Link may be able to view the information selected for that link. Revocation ends future access through Wigiwork-controlled systems but cannot reverse information already copied, forwarded, recorded, or retained outside Wigiwork.

Wigiwork may apply Wigi-DNA™ safeguards to eligible documents and images, but no content-protection or security measure guarantees that every instance of copying, capture, disclosure, tampering, or misuse will be prevented or detected.

Users remain responsible for the information they choose to display, disclose, share, copy, or process and for protecting their accounts and devices.

To the maximum extent permitted by applicable law, Wigiwork is not liable for identification, disclosure, misuse, unauthorized copying, or loss resulting from user conduct, third-party conduct, or systems and circumstances outside Wigiwork's reasonable control. This does not limit Wigiwork's obligations or liability where they cannot lawfully be excluded.

Detailed anonymity risks and candidate protections are described in Anonymous Profile Protections. Confidentiality and Wigi-DNA™ rules are described in Confidentiality & Wigi-DNA™.

9. Mandatory Rights and Jurisdictional Limits

Nothing in this page excludes or limits any warranty, right, remedy, obligation, or liability that cannot lawfully be excluded or limited.

Where a disclaimer, exclusion, or liability cap is invalid or unenforceable in a particular jurisdiction, it applies only to the maximum extent permitted by applicable law.

Any invalid or unenforceable part will be interpreted or limited as necessary while the remaining provisions continue in effect.

Mandatory protections available under applicable consumer, privacy, data-protection, employment, or other law remain unaffected.

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