Safe Job Search: avoid scams and protect your privacy

Use Wigiwork messaging and candidate-controlled Profile Access while you assess an opportunity.

Be cautious if someone pressures you to:

• move immediately to a private email address, messaging application, or external form;
• reveal your name, contact details, employer, documents, or other identifying information before you are ready;
• bypass Profile Access, blocking, confidentiality, or identity controls; or
• continue communicating after you have declined, withdrawn, blocked the sender, or revoked access.

A legitimate employer or recruiter should respect your anonymity, questions, timing, and available Wigiwork controls.

Wigiwork does not charge candidates to create an account, apply for a job, communicate with employers, receive an Access Request, or be considered for a role.

Treat the following as serious warning signs:

• a request to pay an application, interview, recruitment, onboarding, training, equipment, or offer fee to secure a role;
• a request to pay using gift cards, cryptocurrency, wire transfer, cash, or a personal account;
• a cheque or payment that you are asked to deposit and partly return;
• a request to receive, hold, transfer, or forward money for an employer;
• a request to purchase equipment from a required or unfamiliar supplier before legitimate onboarding; or
• a request for your online-banking password, card PIN, one-time code, wallet key, or account credentials.

Do not send money or financial credentials to someone merely because they claim to represent a company.

A person may imitate a real company, recruiter, or hiring manager.

Check for warning signs such as:

• email addresses or website domains that contain misspellings, extra characters, or unusual endings;
• company names, job details, compensation, or locations that do not match the Wigiwork listing;
• a recruiter who refuses to identify the company or client when the applicable Wigiwork workflow requires disclosure;
• a sender who cannot reasonably explain their authority to represent the employer;
• copied company branding combined with unrelated contact information;
• a request to communicate only through a newly created personal account; or
• links that lead to unfamiliar login, payment, document-upload, or software-download pages.

A verification status or Verified Tick reduces some risks but does not guarantee company legitimacy, recruiter authority, job accuracy, lawful conduct, or suitability.

Be cautious where:

• an offer is made without a credible interview, assessment, or hiring discussion;
• the role, seniority, compensation, work format, or location changes materially without a reasonable explanation;
• the sender promises guaranteed employment, income, visa approval, or rapid promotion;
• compensation appears unrealistic or materially different from the posted role;
• the sender creates extreme urgency or threatens that you will lose the role unless you act immediately;
• you are asked to recruit other people, process payments, reship goods, or perform unrelated activity; or
• the role appears designed mainly to collect personal information.

A job posting, match, message, recommendation, shortlist, Verified Tick, or Profile Access request is not a guarantee that a job, company, recruiter, offer, or hiring process is genuine or suitable.

Do not share:

• your Wigiwork password;
• verification codes;
• account-recovery information;
• government identity documents outside an approved and expected workflow;
• unnecessary bank, tax, or payment information;
• confidential documents or employer information; or
• information that could identify you before you choose to disclose it.

Use Public view to review what people see publicly. Your name, real photo and contact fields are not displayed.

Do not install unknown software, browser extensions, remote-access tools, or mobile applications at the request of an unverified sender.

Report suspected account compromise immediately and change affected credentials.

Some legitimate hiring processes may use external systems after an appropriate introduction. Before continuing, confirm:

• who operates the external system;
• why the information is required;
• which company and role it relates to;
• whether identity disclosure is appropriate at that stage;
• how the information will be used; and
• whether the request is consistent with the Profile Access and confidentiality conditions you approved.

Do not upload restricted Wigiwork information, candidate documents, or confidential content into an external system unless the workflow is permitted and the disclosure is authorized.

Where available, you may:

• use Report this job on the relevant listing;
• report a suspicious message, recruiter, company, or account through available in-product controls;
• contact abuse@wigiwork.com;
• block the company or recruiter; and
• stop responding while the matter is reviewed.

When reporting, provide only the information reasonably necessary to explain the concern, such as:

• the job title or listing;
• the company or recruiter name shown;
• relevant dates;
• a short description of what happened;
• suspicious links, domains, payment requests, or instructions; and
• limited screenshots or message excerpts where necessary.

Do not unnecessarily send passwords, verification codes, bank credentials, complete identity documents, or unrelated confidential information.

Wigiwork may review reported jobs, messages, accounts, verification information, payment activity, and related records where reasonably necessary.

Depending on the circumstances, Wigiwork may:

• request clarification or supporting information;
• restrict, pause, reject, or remove a job;
• limit messaging, Profile Access, payments, integrations, or other features;
• require additional verification;
• suspend or terminate an account or organization;
• preserve relevant records; or
• cooperate with payment providers, regulators, courts, or law-enforcement bodies where required or permitted by law.

A report does not guarantee that a violation occurred or that a particular action will be taken.

If you have sent money, disclosed financial credentials, installed remote-access software, or believe your identity or account is at immediate risk:

• contact your bank, card issuer, wallet provider, or payment service promptly;
• secure affected email, phone, financial, and Wigiwork accounts;
• preserve relevant evidence;
• report the activity to Wigiwork; and
• contact the appropriate local authority where necessary.