ATS & Integration Notice

Last updated:

This document is part of the Wigiwork Legal & Trust Center. View all policies.

Applies to Employers, Recruiters, and Authorized Hiring Partners

Wigiwork may offer or support optional applicant tracking system ("ATS") integrations where available. This notice describes the high-level safeguards that apply to ATS integrations when available or enabled.

Applicable ATS integrations are intended to support hiring workflows without bypassing Wigiwork's candidate-authorization, identity, visibility, confidentiality, and Profile Access controls.

1. Integration Scope

Wigiwork may offer or support optional ATS integrations where available and enabled.

An integration may support limited two-way exchange of:

  • authorized job information;
  • identity-protected, anonymous-facing professional information;
  • Wigi Highlights or match signals; and
  • workflow or status updates.

The supported information and functionality may vary by integration, employer, configuration, location, and applicable legal requirements.

An integration does not provide unrestricted access to Wigiwork, Discovery, candidate profiles, or Profile Access. It does not authorize export of a candidate's full profile, direct identity or contact information, real photo, private documents, or messages.

Candidate-authorized full Profile Access remains available only through the applicable Wigiwork-controlled workflow.

2. Job Information and Workflow Updates

Where supported, an ATS integration may transfer authorized job information and related workflow or status updates between Wigiwork and the employer's ATS.

Employers remain responsible for ensuring that transferred job information is accurate, current, lawful, authorized, and non-misleading.

Using an integration does not bypass Wigiwork's employer-verification, job-posting, confidentiality, platform-integrity, or legal requirements.

Wigiwork may require corrections or restrict, suspend, reject, or remove job information that violates applicable platform rules or law.

3. Candidate Information

Unless expressly supported through a separate authorized workflow, an ATS integration does not transfer:

  • a candidate's full profile;
  • name or direct contact details;
  • real photo;
  • private documents or files;
  • messages or communications;
  • Skill Confirmation or reference information, including reviewer or reference-provider details, written reviews or references, private ratings, confirmation or reference records, or derived signals; or
  • other information available only through full Profile Access.

Confirmation or reference information does not create authority to export, transfer, copy, or reconstruct a confirmation or reference in an ATS or another external system.

Identity-protected professional information, Wigi Highlights, match signals, and workflow updates may still constitute personal data and may carry residual re-identification risk.

Wigi Highlights and other automated outputs may be incomplete, inaccurate, outdated, or affected by candidate-provided information. They must not be treated as verified facts, complete profiles, or definitive assessments of a candidate.

Transferred information may be used only for the authorized hiring purpose and remains subject to applicable candidate controls, confidentiality duties, integration restrictions, and law.

4. Wigiwork-Controlled Profile Access

Access Requests, candidate approval, Profile Access, identity disclosure, full-profile viewing, and candidate communications remain governed by Wigiwork-controlled workflows and the candidate's authorization.

An ATS integration does not itself:

  • grant Profile Access;
  • reveal direct identity or contact information;
  • provide access to private documents, messages, or unrestricted profile information; or
  • authorize contact outside permitted Wigiwork workflows.

Employers must use the applicable Wigiwork workflow to request and receive candidate-authorized Profile Access.

Candidate authorization to view additional information within Wigiwork does not authorize export of the candidate's full profile or restricted information into an ATS.

5. Integration Restrictions

Employers, recruiters, agencies, and authorized users must not use an ATS integration to:

  • bypass candidate authorization, Profile Access, visibility, blocking, expiry, revocation, confidentiality, or deletion controls;
  • access, reconstruct, export, scrape, harvest, or systematically collect unrestricted candidate profiles or Wigiwork data;
  • identify, re-identify, deanonymize, enrich, or profile candidates using external databases, social networks, public records, AI tools, or other sources;
  • contact candidates using hidden, inferred, or unauthorized identity or contact information;
  • sell, redistribute, disclose, or use transferred information for marketing, unrelated profiling, AI training, or another unauthorized purpose; or
  • interfere with Wigiwork's privacy, security, confidentiality, safety, or platform-integrity safeguards.

An ATS integration must not be used to reproduce Wigiwork's candidate database, Discovery functionality, profiles, or controlled-access workflows outside Wigiwork.

6. Data Protection and Security

Information transferred through an ATS integration may remain personal data and confidential candidate information even where direct identity and contact fields are not included.

Employers are responsible for their ATS environment and must maintain appropriate:

  • user permissions and access controls;
  • confidentiality and security safeguards;
  • legal bases and required privacy notices;
  • purpose and use limitations;
  • retention and deletion practices; and
  • oversight of connected systems, service providers, and downstream recipients.

Transferred information must be processed only for the authorized hiring purpose and in compliance with applicable privacy, data-protection, employment, and platform requirements.

Wigiwork may apply safeguards appropriate to the integration and information involved, but no integration or security measure can eliminate every risk of unauthorized access, misuse, inference, or re-identification.

Wigiwork retains ATS integration logs for three months, unless a longer period is reasonably necessary for a legal obligation, security incident, fraud investigation, dispute, audit, or enforcement matter.

Candidates do not receive a separate notification for each ATS synchronization or transfer unless required by applicable law or expressly provided through the applicable workflow. Information about ATS-related processing is provided through this Notice and Wigiwork's applicable privacy disclosures.

7. Candidate Controls and Authorization Limits

Information available through an ATS integration remains subject to the candidate's applicable visibility, sharing, blocking, Profile Access, and privacy controls.

An ATS integration does not itself authorize:

  • access to additional or restricted candidate information;
  • full Profile Access;
  • identity or contact disclosure;
  • contact outside permitted Wigiwork workflows; or
  • use of candidate information for another role, client, company, or purpose.

Where candidate authorization is required for additional information, the employer must obtain it through the applicable Wigiwork-controlled Profile Access or sharing workflow.

Employers must comply with all applicable purpose, recipient, access, expiry, revocation, blocking, confidentiality, retention, and deletion restrictions.

8. Revocation, Expiry and Account Deletion

When candidate authorization expires or is revoked, Wigiwork-controlled future ATS synchronization and updates relating to that authorization stop.

When an employer submits a company-account deletion request, Wigiwork-controlled ATS synchronization for that account stops immediately.

Expiry, revocation, or account deletion does not automatically remove information previously transferred to or lawfully retained in an employer's ATS or other systems.

Employers remain responsible for reviewing information held outside Wigiwork and, where required by the applicable authorization, Wigiwork's policies, or applicable law, must:

  • restrict or stop further use;
  • prevent further disclosure or synchronization;
  • update or delete retained information; and
  • ensure that connected users, systems, and recipients comply with the same restrictions.

Previously transferred information must not be used to bypass candidate revocation, expiry, blocking, visibility, anonymity, confidentiality, or Profile Access controls.

9. Employer Responsibilities

Employers, recruiters, agencies, and authorized users are responsible for configuring, securing, and using ATS integrations only for legitimate and authorized hiring purposes.

They must:

  • limit access to personnel who reasonably need the transferred information;
  • maintain appropriate permissions, security, confidentiality, and retention controls;
  • ensure connected systems, service providers, and recipients comply with applicable restrictions;
  • follow candidate authorization, purpose, recipient, expiry, revocation, blocking, and deletion requirements;
  • keep transferred job and workflow information accurate and current;
  • independently review relevant information before relying on it; and
  • comply with applicable employment, equality, privacy, data-protection, and automated-employment laws.

Employers remain responsible for screening, assessment, interviewing, selection, rejection, compensation, hiring, and other employment decisions. An ATS integration does not transfer those responsibilities to Wigiwork.

10. Fees and Credits

Availability, pricing, and payment terms for an ATS integration may be stated in the product, an Order Form, an invoice, an enterprise agreement, or another written arrangement.

Access Requests, profile unlocks, messaging, and other paid actions completed through Wigiwork-controlled workflows remain subject to the applicable Billing, Credits & Refunds Policy and Payment Terms & Invoice Policy.

Payment for an integration or paid action does not expand candidate authorization, grant Profile Access, permit unrestricted candidate-data export, or modify applicable confidentiality and data-use restrictions.

11. Availability and Changes

ATS integrations, supported systems, features, data exchanges, and configurations may vary by employer, plan, location, technical compatibility, and applicable requirements.

Wigiwork may add, modify, restrict, suspend, replace, or discontinue an integration or supported function where reasonably necessary for security, privacy, compliance, technical, commercial, or platform-integrity reasons.

Wigiwork does not guarantee that every ATS, feature, transfer, configuration, or workflow will remain continuously available or compatible.

Wigiwork may update this Notice to reflect material changes to integrations, safeguards, legal requirements, or platform practices.

12. Enforcement

Wigiwork may investigate suspected misuse, security concerns, unauthorized access, data-handling violations, or non-compliance involving an ATS integration.

Depending on the circumstances, Wigiwork may:

  • restrict, suspend, or disable an integration or connected function;
  • restrict or remove transferred job information;
  • limit employer, recruiter, agency, client, or authorized-user access;
  • suspend or terminate affected accounts;
  • preserve relevant records or evidence; and
  • take other action permitted by the Terms of Service, applicable policies, written agreements, or law.

Enforcement may apply across the responsible organization and its authorized users, connected systems, and integrations.

Where required by applicable law, Wigiwork will provide any required notice, reasons, review, or appeal opportunity, subject to lawful exceptions.

13. Contact

For ATS integration, employer-policy, privacy, or legal questions:

Legal: legal@wigiwork.com
Privacy: privacy@wigiwork.com
Support: support@wigiwork.com

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