Acceptable Use Policy (AUP)

Users must use Wigiwork lawfully, responsibly, and only for legitimate and authorized professional-discovery and hiring purposes.

Users must not interfere with:

• candidate anonymity, privacy, or confidentiality;
• platform security, availability, integrity, or trust;
• fair, ethical, and lawful hiring practices; or
• the rights and safety of other users.

Users must not misuse platform access, information, communications, anonymous profiles, or automated tools in ways that compromise these principles.

You must be at least 18 years old to create an account or use Wigiwork.

Users under 18 must not access profiles, messaging, Profile Access, job-posting, or hiring workflows. Wigiwork may restrict, suspend, or remove an account where it reasonably believes the user does not meet the minimum-age requirement.

The following activities are strictly prohibited and may result in immediate suspension, termination, restricted access, loss of verification, or legal action.

3.1 Identity Fishing & De-Anonymization

You must not:

• attempt to identify, trace, unmask, match, or deanonymize an anonymous or identity-protected user;
• cross-reference platform information with external sources, databases, social media, images, or other records to determine identity;
• use AI tools, automated systems, inference techniques, OSINT, or similar methods to identify a user or infer hidden identity information;
• request identity, contact, employment, or other identifying information outside an approved Wigiwork workflow; or
• pressure, deceive, manipulate, or coerce a user into revealing information protected by their visibility or access settings.

3.2 Data Handling & Confidentiality

You must not:

• export, upload, transfer, or add candidate information to an ATS, CRM, spreadsheet, mailing list, external service, or other system except through a Wigiwork-approved workflow and within the access authorized by the candidate;
• use or retain candidate information after Profile Access expires, is revoked, or is no longer needed for the authorized purpose, unless limited retention is required by applicable law;
• screenshot, photograph, record, publish, leak, or otherwise disclose confidential information obtained through Wigiwork, except for limited evidence reasonably necessary to report suspected misconduct; or
• forward, publish, redistribute, reuse, or retain an External Private Share Link or information obtained through it beyond the recipient, purpose, included information, or duration authorized by the candidate.

3.3 Scraping, AI Training & Data Extraction

You must not use bots, scrapers, crawlers, browser extensions, plug-ins, add-ons, automated agents, or similar tools to access, collect, extract, copy, monitor, index, scrape, or reuse Wigiwork data, content, profiles, search results, messages, images, metadata, or automated outputs.

This restriction does not prohibit ordinary browser or accessibility functions, or Wigiwork-authorized indexing and integrations, provided they respect applicable access and data-use limits.

You must not use Wigiwork data or content to train, fine-tune, test, benchmark, evaluate, enrich, validate, or develop any AI, machine-learning, profiling, search, analytics, data-enrichment, or similar system unless expressly authorized in writing by Wigiwork.

3.4 Circumventing Access & Security Controls

You must not:

• use locked or blurred sections or other anonymous-facing information to reveal, reconstruct, infer, or access the underlying restricted content;
• alter, remove, disable, or interfere with Wigi-DNA™ protections or other technical safeguards;
• gain or attempt to gain unauthorized access to accounts, information, systems, or restricted platform areas;
• reverse engineer, probe, scan, test, or attempt to discover non-public systems, algorithms, security measures, or internal logic, except as expressly permitted by the Security & Responsible Disclosure policy, applicable law, or written authorization from Wigiwork; or
• upload malware, exploits, malicious code, or otherwise disrupt platform operation.

3.5 Misuse of Messaging & Unauthorized Contact

You must not:

• contact candidates outside Wigiwork unless the candidate has expressly authorized that contact through an approved workflow;
• move conversations off-platform to bypass anonymity, Profile Access, confidentiality, or communication controls;
• send spam, bulk or unsolicited messages outside an approved Wigiwork workflow, or messages that are abusive, coercive, deceptive or harassing;
• request unnecessary sensitive personal information or add candidate information to mailing lists, CRM systems, marketing campaigns, or other unauthorized systems; or
• present, repeat, publish, forward, or rely on Wigi Highlights or other automated outputs as verified facts unless Wigiwork expressly marks the relevant information as verified.

3.6 Misrepresentation & Non-Professional Use

You must not:

• create false or misleading accounts, impersonate another person or organization, or misrepresent identity, credentials, authority, compensation, client relationships, or hiring purpose;
• post false, misleading, deceptive, or non-genuine jobs or offers;
• create profiles or conduct hiring activity under false pretences;
• use Wigiwork to gather unauthorized competitive intelligence or create deceptive employer or candidate records; or
• use Wigiwork for unauthorized sales, marketing, solicitation, lead generation, or other non-hiring purposes;
• submit, arrange, solicit, or manipulate a false Skill Confirmation or reference; impersonate a reviewer or reference provider; submit a confirmation or reference about themselves through another identity; pressure a reviewer or reference provider to provide a particular response; or provide materially false or misleading confirmation or reference information.

3.7 Harassment, Discrimination & Abuse

You must not engage in harassment, threats, abusive communication, or discriminatory conduct. Users may not violate employment or anti-discrimination laws or target individuals or entities in harmful, coercive, or exploitative ways.

3.8 WigiPic™ & Photo-to-Avatar Abuse

You must not:

• upload unlawful, offensive, explicit, hateful, fraudulent, or misleading images;
• use a WigiPic for impersonation, identity fraud, deanonymization, or unauthorized re-identification;
• use a WigiPic to infer identity, appearance, protected characteristics, professional ability, or suitability for a role;
• compare WigiPics with external images or use external tools to analyze them for identity or personal traits;
• copy, scrape, export, store, repurpose, or use WigiPics except as expressly permitted by the WigiPic™ Terms & Use; or
• use WigiPics in unauthorized marketing, branding, datasets, AI systems, competing services, or products.

WigiPic generation, source-photo processing, permitted personal use, deletion, and recognition risks are described in the WigiPic™ Terms & Use and applicable privacy policies.

Employers, recruiters, agencies, clients, and authorized users must:

• use Wigiwork only for legitimate and authorized hiring purposes;
• accurately represent their identity, hiring authority, and client relationships;
• protect candidate information and limit access to authorized personnel;
• comply with applicable employment, equality, anti-discrimination, privacy, AI, and automated-employment laws; and
• take reasonable responsibility for activity conducted through their accounts, authorized users, integrations, and connected systems.

Where candidate information is processed outside Wigiwork, the relevant recipient remains responsible for that separate processing and any legal obligations arising from it.

Users must not disrupt, degrade, overload, use unauthorized automation on, or misuse Wigiwork, including through excessive or abusive activity, unauthorized bulk actions, abuse of credits, refunds, chargebacks, verification, Access Requests, or payment workflows, or manipulation of ranking, shortlisting, visibility, matching, or recommendations.

Wigiwork may apply reasonable usage limits and other proportionate controls to protect system stability, platform integrity, user safety, and fair access.

Wigiwork may restrict, suspend, or terminate accounts where reasonably necessary for those purposes.

Suspected violations may be reported to abuse@wigiwork.com. Reports should include a reasonably necessary description and any relevant supporting evidence.

Users may capture or submit limited evidence only where lawful and reasonably necessary to report suspected abuse, fraud, deanonymization, confidentiality breaches, or security concerns. Evidence must not be retained, used, or shared for another purpose.

Wigiwork may investigate reports and take appropriate action under its policies and applicable law.

You must not knowingly submit false or fraudulent reports or misuse reporting, review or appeal processes in bad faith. This does not restrict good-faith reports, appeals or the exercise of legal rights.

Depending on the nature, severity, frequency, and risk of a violation, Wigiwork may restrict platform features or access, temporarily suspend or permanently terminate accounts, remove employer verification, block associated accounts, emails, domains, devices, or network access, invalidate credits or tools where permitted by the applicable billing terms and law, or pursue legal remedies.

Repeated, severe, deceptive, coordinated, or high-risk violations may result in immediate or escalated enforcement.

Where required by applicable law, Wigiwork will provide any required notice, reasons, review, or appeal opportunity, unless a lawful exception applies for matters such as security, fraud prevention, confidentiality, or user safety.

Users may request review of an enforcement action as described in the Safety, Security & Fraud policy.

This Acceptable Use Policy forms part of the Wigiwork Terms of Service and should be read together with the policies most relevant to the conduct, security, and employer-account rules described here.